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 EVPAD Service Down, Star LIVE and Sports Live Apps no servic

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weilikler
post Nov 13 2025, 03:54 PM

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QUOTE(sheahann @ Aug 15 2025, 10:15 AM)
Anyone use SviCloud 10P, i found out that the remove keep disconnected from Bluetooth
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always disconnected or only during boot up?
i have 9P and everytime during boot up the remote doesn't respond, need to wait like 5 minutes to let it fully load whatever is in the background, after that can use the remote no problem.
sheahann
post Nov 13 2025, 04:37 PM

Crashing like a tidal wave..
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QUOTE(weilikler @ Nov 13 2025, 03:54 PM)
always disconnected or only during boot up?
i have 9P and everytime during boot up the remote doesn't respond, need to wait like 5 minutes to let it fully load whatever is in the background, after that can use the remote no problem.
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yo .. still lurking in lowyat ah.
Problem solved, bought a new remote. haha
doinkboy
post Nov 13 2025, 04:39 PM

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QUOTE(weilikler @ Nov 13 2025, 03:54 PM)
always disconnected or only during boot up?
i have 9P and everytime during boot up the remote doesn't respond, need to wait like 5 minutes to let it fully load whatever is in the background, after that can use the remote no problem.
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probably too much cache need to clear

weilikler
post Nov 13 2025, 11:51 PM

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QUOTE(sheahann @ Nov 13 2025, 04:37 PM)
yo .. still lurking in lowyat ah.
Problem solved, bought a new remote. haha
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yeah always lurking here tongue.gif
i see. hopefully i wont need to buy 1 haha

QUOTE(doinkboy @ Nov 13 2025, 04:39 PM)
probably too much cache need to clear
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can you guide me where to clear cache other than using the 'clean up' button?
yoong_y89
post Nov 14 2025, 12:07 AM

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QUOTE(ccgoay @ Nov 13 2025, 03:48 PM)
Factory reset or Reflash the box.
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QUOTE(YoungMan @ Nov 13 2025, 03:48 PM)
Try to find on youtube on how to factory reset it. Then reinstall back the app.
Can search in this topic on how to install the evpad app.
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Factory reset by inserting a pin to the hole, correct? No respond after do so. it still boot into the tvbox & stuck at screen.
ccgoay
post Nov 14 2025, 01:04 PM

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QUOTE(yoong_y89 @ Nov 14 2025, 12:07 AM)
Factory reset by inserting a pin to the hole, correct? No respond after do so. it still boot into the tvbox & stuck at screen.
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Firmware reflash is the last solution.
YoungMan
post Nov 14 2025, 07:46 PM

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QUOTE(yoong_y89 @ Nov 14 2025, 12:07 AM)
Factory reset by inserting a pin to the hole, correct? No respond after do so. it still boot into the tvbox & stuck at screen.
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Do you follow exactly this step?

If still cannot, means firmware corrupted already. Need to find someone who can reflash, but imo not worth as they charge quite expensive.
yoong_y89
post Nov 14 2025, 11:16 PM

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QUOTE(ccgoay @ Nov 14 2025, 01:04 PM)
Firmware reflash is the last solution.
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yes, at the end i reflash the firmware. it is working & under monitoring.
yoong_y89
post Nov 14 2025, 11:18 PM

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QUOTE(YoungMan @ Nov 14 2025, 07:46 PM)
Do you follow exactly this step?

If still cannot, means firmware corrupted already. Need to find someone who can reflash, but imo not worth as they charge quite expensive.
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Maybe i did not off power 1st before insert the pin to reset. anyway, i reflash the firmware. it is working & now under monitoring.
YoungMan
post Nov 15 2025, 10:48 AM

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QUOTE(yoong_y89 @ Nov 14 2025, 11:18 PM)
Maybe i did not off power 1st before insert the pin to reset. anyway, i reflash the firmware. it is working & now under monitoring.
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Great you manage to diy. How you get instruction and more importantly, how to find the firmware?
yoong_y89
post Nov 15 2025, 11:31 PM

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QUOTE(YoungMan @ Nov 15 2025, 10:48 AM)
Great you manage to diy. How you get instruction and more importantly, how to find the firmware?
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i follow this video. ask evpad customer service to get firmware.
.

This post has been edited by yoong_y89: Nov 15 2025, 11:33 PM
doinkboy
post Nov 22 2025, 06:59 AM

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i tried cleared but seems still laggy,
yesterday the whole EVPAD cant run on the RH app.

reseted the machine and went to 6868HX.com to download and reinstall RH app.
now working great.
Disclaimer, do it at your own risk


can you guide me where to clear cache other than using the 'clean up' button?
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[/quote]



doinkboy
post Nov 22 2025, 07:03 AM

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QUOTE(KronenZerg @ Aug 14 2025, 06:08 PM)
May i know how you guys are connecting the LAN cable to  tvbox to get the signal?
Unifi modem > Router > evpad?
Unifi modem LAN > evpad?

My router to Evpad, it say no connection everythough i try different LAN port but wifi is good but signal is ard 10 to 20mb while my unifi is 300Mb line.
Sometime signal breaks …
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change your DNS in router.
unifi DNS auto block the EVPAD

after that, set fixed IP for your EVPAD and put QoS priority for the EVPAD. should be smooter

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