QUOTE(joeblow @ Jul 3 2025, 03:46 PM)
Today I removed the rubber/silicone casing to change sim card, then realized the back cover of the phone is loose (can be taken out) as in the glue no more works. ie I can remove the back of my phone, surprise they use glue instead of clips or screws.
I checked with the Customer Service and they say it is normal for S23 Ultra for the back cover glue to stop workng. May I know anyone encountered this and how much to repair/glue back it in Samsung Service Center? If I put the phone back into casing it works normal as the casing holds the phone.
I am thinking of changing the battery too after using it 2.5 years. After running diagnostic the Battery status is Normal and Life is Good. Even though clearly the battery life somewhat shorten, ie need to change 2 or 3 times a day.
I am thinking maybe just go Service Center replace battery (quoted rm210) and get the back cover glued back. I might buy the upcoming Fold 7 or S26 Ultra next year, so this phone will be used as spare. Apart from the IP68 water leak potential if I don't change, any other issues if I don't change?
Seriously I think Samsung build quality really not there, last time Note 2 died on me. But andriod I have no choice unless I want to go iphone.... tough decision.
I juz got mine glue back on last Friday at Pavillion KL, it cost me RM100, and waited for 1 hour to get it done.I checked with the Customer Service and they say it is normal for S23 Ultra for the back cover glue to stop workng. May I know anyone encountered this and how much to repair/glue back it in Samsung Service Center? If I put the phone back into casing it works normal as the casing holds the phone.
I am thinking of changing the battery too after using it 2.5 years. After running diagnostic the Battery status is Normal and Life is Good. Even though clearly the battery life somewhat shorten, ie need to change 2 or 3 times a day.
I am thinking maybe just go Service Center replace battery (quoted rm210) and get the back cover glued back. I might buy the upcoming Fold 7 or S26 Ultra next year, so this phone will be used as spare. Apart from the IP68 water leak potential if I don't change, any other issues if I don't change?
Seriously I think Samsung build quality really not there, last time Note 2 died on me. But andriod I have no choice unless I want to go iphone.... tough decision.
Personally I think better to get it glue back ASAP, who knows later kena water. So far I think my battery still OK, coz on the maximum battery protection since day 1, will only off it if I'm traveling.
Jul 4 2025, 09:39 PM

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