It is here now, just updated

GG, just finished 6.1.1 update
And I noticed my S23u backglass is open
Out of warranty for a few days and everything starts to go wrong huh

Not going to bother fixing this anymore, going to trade this phone in for an Iphone
It is actually cheaper just to replace the battery at the same time, cause they need to install the back glass regardless

Didnt read through, just know the size is big with tons of descriptions below

I just dont trust Samsung's quality anymore
Last year my S21u kena the same thing, replaced battery and adhesive
Last week my S21FE kena screen greeline, replaced for RM600+
This week my S23U kena rear glass detatched...

Moreover, the CS's attitude is bad...

Used to be their hardcore supporter
S2,S3,S5,S6E,S7E,S9,S10,S21FE,S21U,S23U
Note 2,3,4,5,7,9,20U

Not anymore, going to be an Apple user soon

Not even bad luck,
Gree line issues are common on Samsung's 120Hz AMOLED screens, never been fixed or acknowledged by Samsung officially
Lousy adhesive common as well

It is not about luck, it is all about bad materials+refused to take responsibility

Someone already kena, S23u
This fella bought the phone last year for replacing his iphone
Didnt use it in the end because cetain data cannot be moved, he only use it occasionally for taking pictures
2/9, green line on the screen when he turned it on
Right after warranty has ended as well

SC told him need to pay full amount, for a phone that is pretty much brand new

Anyone facing speaker cracking issue?
Especially when changing sound and vibration from vibrate sound?

Mine is getting worse recently, I've seen people commented removing sim card tray from the phone and put it back will solve it temporary
It is basically something to do with air pressure

Went to Samsung SC to replace the battery as the back cover is falling off due to adhesive loosing strength, total damage RM215...
And they told me it will take around a week since the parts are not readily avaliable...and they left this on my receipt






This post has been edited by QuantumEdge: Dec 12 2024, 09:14 PM

Yes, out of warranty for months now, no care package
RM215 for battery plus the adhesive kit
I sent it to The Gardens, supposed to be the best SC around since they are right beside Samsung HQ
I left the phone there, using backup 16PM at the moment…it is a nightmare
I think they are ok with you waiting for parts before sending the phone in, need to contact them to double check ya

I think this is the 4th time something like this has happened to my Samsung phone…
Note 20U, S21FE, S21U,S23U
My friend’s 23U back cover detached early this year but when he requested Samsung to put it back… they are only willing to press it back using a machine
They refused his battery claim as well
He ended up visiting CS 3 times, when the PIC finally agreed to perform the repair as per his request under warranty…

Yes, and the scary thing is
For Samsung phones…the failures always come in stages
1st the adhesive will go
Then the battery
Finally the screen…

That’s why I switched to team A but immediately regretted due to 3rd party keyboard on IOS being shit plus the OS is filled with bugs

Yeah, I’m going to trade my 16PM in once 25U is out
Not because I’m a Samsung Fan…just because their competitors are horribly behind

Hi five, I would keep using Apple if their wallet supports the banks I'm using
But no, I've been waiting for months now...
Furthermore the camera is about the same level as S20~21 series, with a redundant camera side button that only plastic man can use
Face ID is not as convinient as fingerprint (It cant ident me when I woke up without spectacle on my face lol)
I've been trying to trade that phone in for a while now, compasia doesnt wanna take it
Guess I will wait for a few months then, should still be enough to cover S25U's price tag

Not really, I have a mate 20 in my pocket since launch
The back cover detached after a year
Then the proximity sensor died
Followed by the volume button, battery, and a second set of proximity sensor

However there's one thing Samsung can learn from Huawei
Their signal reception...
I can still browse FB in the lift while my dad is struggling to make a phone call

God, guess the 1 week repair ETA is real

Got my phone back, they didnt bother to clean the adhesive properly from the back cover...now it looks like this...

Ugh, so much for the flagship SC huh...

Well, I'm not sending this phone in again as I just want to get rid of the iPhone in my pocket...

The Gardens...
I need the phone urgently so I just let it slip
Still...not happy with the 3xp

No idea, my friend's 23U is the first to have the back cover detached due to weak adhesive and he was only 10 months in
Mine around 2 years
Probably because of the thick phone cases we are using
And here's Garden's workmanship for you
They didnt even bother to clean the old adhesive properly

Accidentally throw my phone on to ceramic tiled floor yesterday, immediately something's wrong with the touch screen (not accurate, needs to press down hard on the screen for the touch to register). However, no visible damage to the screen...

I cant even login into the device using pattern anymore, despite changing the sensitivity of the screen to high

So...this one definitely screen kaput?

RM215 for battery plus the adhesive kit at Samsung SC
I will stick to SC mainly because of the possibility of replacing the screen due to green lines

Wait what??? for 23U the screen replacement is only 855???? Really????