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TrueMoney

TrueMoney under Ascend Money is a regional fintech conglomerate in Southeast Asia, a joint venture between The Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba).

With operations in 7 countries including Malaysia, TrueMoney aims to empower millions of people towards financial independence.

Currently, TrueMoney has the largest agent network with over 88,000 agents in Southeast Asia, seamlessly enabling remittance, lending and large payment volumes.

Official Website for Malaysia

Facebook

Instagram

what is their compliancy with BNM?

cant find their name in BNM listing

https://www.bnm.gov.my/regulations/fsp-dire...k-emoney-issuer

White label?

Or parked under Alipay previously Hellopay

Never heard of this.

Took 1 minute to go through their official page.

Official payment provider for Lotus outlet.
Owner CP group also owner of lotus.

TrueMoney is one of Thailand's leading e-wallets, it's pretty surprising that they're still entering our market this late when it's already saturated.

But if they can give some serious competition like how e wallets started here in the beginning, why not?

Quite popular in Cambodia. Almost every corner will have an outlet. U can send money via phone and the receiver can go an the outlet to collect cash.

this is why they leverage on a big anchor here, Lotus's (aka Thai business owner)

later only monetize once they get traction (if any)

This post has been edited by cybpsych: Dec 16 2022, 01:15 PM

Since yesterday until now cannot get OTP to sign up. Other 5 digit SMS no problem coming in.

Can already forsee them promoting it aggressively at Lotus's stores during the upcoming months.

But what's weird is that the tech medias aren't doing any news about it, I expected some coverage on it since it's quite popular in Thailand.

Mine went well on first try, but app still kinda unstable currently, can see some language errors in the app too.

This post has been edited by xperiaDROID: Dec 17 2022, 01:17 PM

So stingy the rewards
I won't download lor.

Just received 100 Lotus's points after 2 days registration.

The app not as polished as BP or GP.

Lotus's food court cashback credited instantly.

Two is True-ly better than one! 👯‍♀️

That’s why TrueMoney is joining forces with Lotus’s Malaysia once more to make your jimat dreams a reality.

Spend RM38 in a single receipt twice at @lotussmalaysia using TrueMoney and voilà, the RM8 cashback is yours to spend!

Offer is valid for TWO (2) redemptions per user per device throughout the campaign period.

#TrueMoney #TrueMoneyWallet #playstore #app #ewallet #lotussmalaysia #spendandwin #cashback

And there is also complete 5 quest and get RM10 cashback

does this app truemoney allow withdrawal into bank or via duitnow?

Just tried this wallet today. Cashback missions are relatively easy to do especially if you shop frequently at Lotus's.
A single payment can even complete two different missions. The cashbacks are received instantaneously. The UI is relatively clean and easy to use.

The downside is, there is no other major retailer support at the moment. At this particular Lotus's that I went to, even the foodcourt did not support it.


Nope, I don't see any option for this.

TrueMoney Expands its e-wallet Ecosystem with myNEWS and CU Mart

TrueMoney Malaysia users can now transact at approximately 10,000 merchants and over 25,000 payment points, with myNEWS and CU Mart being the latest additions to the expanding list of merchant partners.

https://www.businessnews.com.my/truemoney-e...mynews-cu-mart/

any fees for reload or any other fees?
no info found on their website

I think this not consider as e-wallet, as i can see they cannot scan & pay, only can show the QR code let merchant scan, hope they can faster open up scan function that allow scan DuitnowQR code

as of 5.1.2024 it's now accepting DUITNOWQR

https://www.truemoney.com.my/terms/huats-up-campaign-term/

How to reload this wallet?

The normal reload options for ewallet

What do you see on the reload page in the app?

I saw BP and petron as a reload centre from the website.

This thread is dead or what?

any issue? anything special?

instead of blank chatters, better to discuss when there's something beneficial for discussion

This error message, has anyone encountered this before?

how much u spended on this month?

Maxed out at 3.5k

https://www.truemoney.com.my/disclosure/
u can check limit here, if not yet max out then u should contact cs

Their cs parroting the same thing all over, I contacted them via Live Chat and Email, both time keeps saying, please refer to ToS in the app.

Told them numerous time, the information wasn’t there, still repeating the same thing.

https://www.truemoney.com.my/promotions/trueraya-bersama/

oh so even Business DuitNow QR has limit of MYR 1000 per month.... right ....

Yeah

Is there a monthly limit for credit card top up?

i just saw True money through LOTUS app .


is this True Money accept credit card top up ?
can it like ewallet allow to send/receive money ?

Thank you

Yup can reload using CC. You cannot transfer the money out. Need to spend it.

Can use directly at Thailand with Malaysia ewallet account?

No you can't. Thailand have their own ewallet app.

Then too bad. They should learn from touch n go ewallet. It even can be used by japanese vending machines.

tng is thru duitnow crossborder qr, which require a different set of integration and testing with paynet

depends on truemoney if they want to put the effort and $$ into this since they have separate Thailand ewallet/app already

It's actually a good selling point. Malaysia travelled to Thailand so often it's a very good value added feature.

good feature for end users doesn't mean it make business sense or worth the effort.

they already have Thailand ewallet. probably they want to increase their user base there too without being cannibalized by Malaysian users via crossborder qr payments.

Then good luck for them. Expect fierce competitions against TNG, Boost, Grabpay, Shopeepay, etc...

Unless the ewallet rides on AliPay+, then they can't.

Too bad. Maybe future will have truemoney+

Sooner or later, Alipay+.
Truemoney is also partly owned by Ant Financial (Alipay), just like TNG Wallet and Lazada Wallet (Alipay Malaysia) and Alipay China which are all directly or indirectly owned by Ant Financial.

I think all will operate independently in different jurisdiction. TrueMoney in Thailand is very big. I couldn't use TrueMoney Malaysia for QR payments in Thailand. Which suggest that its not on AliPay+. TNG rides on AliPay+ for cross border payments.

Which cc topup can earn cb or point?

i think truemoney is another option for cc topup to pay merchant qr payment

Hi anyone today reload failed with payment error?

Still Work

End up I deleted saved cards and reenter again and it works

from 02 Apr 2025, 1% charged for Top Up via credit card.

anyone know what is the MCC for Truemoney top up?

Keyword, international.


6540. eWallet.

thanks for the clarification.
yes for time being.
their fb page had clarified international means international/overseas bank.

but i checked their t&c state they will charge reload fee for local & international cc reload moving forward, and request refer to Appendix 2.

Appendix 2 only state international cc.

so i think for time being, only for international bank cc, but moving forward, could include local bank cc too.

they changed mcc again?

since when?

Not sure, because earlier it wasn’t under ewallet. 2-3 months ago I still get online cashback with PBB VS.

I'm facing reload issue as well, with my PBB islamic Visa Platinum. Contacted customer service and they said it's rejected by card issuer. When I tried to reload with my Maybank conventional card it worked.

card issuer = PBB

then contact PBB and check why they block your card lor

anyone try already for this month top up? because they indicate international card and i wondering is it card issued overseas