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RM3200 Roaming Charges, Subscribed To 99 Unlimited, RM3000 for 30MB of data. 1MB for RM100
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TSnick1812
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  Nov 27 2022, 11:29 PM, updated 4y ago
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New Member
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Hi all, Has anyone received an absurd roaming bill from Maxis after having already subscribed for the RM99 unlimited roaming plan?
I have reached out to Maxis over 5 times and their response has been the generic 'the charges are valid'. One of them even shared the same sentiment with me over the phone 'Wow, I've never seen this before'.
I went on a cruise tour with 30 other fellow Malaysians and no other people were charged beyond the RM99 we paid for.
Does anyone know of any journalists who are willing to cover this story? I have the confirmation SMS after subscribing to the plan and the bill I could share. I feel that any one of us could be a victim of these unscrupulous practices by mobile carriers and I want others to be aware of this too.
Thanks!
This post has been edited by nick1812: Nov 28 2022, 12:42 AM
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TSnick1812
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Nov 27 2022, 11:43 PM
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New Member
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QUOTE(hightechgadgets8 @ Nov 27 2022, 11:34 PM) You could write to soyacincau, or pm se7enThank you  |
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TSnick1812
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Nov 27 2022, 11:44 PM
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New Member
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QUOTE(Digifriend07 @ Nov 27 2022, 11:33 PM) If not mistaken, got some advise from pipu in here to make complaint to MCMC. Thank you |
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TSnick1812
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Nov 27 2022, 11:52 PM
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New Member
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QUOTE(Juan86 @ Nov 27 2022, 11:45 PM) did u share it out as hotspot ? Of course not. The service was so bad, I didn't even get to use it. Ended up having to purchase wifi on the cruise. What a nightmare. |
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TSnick1812
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Nov 28 2022, 12:35 AM
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New Member
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QUOTE(sparketh @ Nov 28 2022, 12:13 AM) Sounds horrible bro. Just make a complaint to mcmc and see what the investigation leads to. The website to complain has a lot of info asked even maxis complain number and gps location. U need to fill everything so just type any remark and tag any gps location so the system can allow u to submit https://aduan.skmm.gov.my/Thanks so much! For the record, this was 30 MB for RM3000. I didn't even get to use the internet coz the service was so bad.  |
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