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 Anyone use TnG PayDirect in PLUS toll?, With conventional TnG card

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TSsixguyz_jayhan
post Nov 26 2022, 11:17 AM, updated 4y ago

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I only found out there's a feature called the PayDirect.
Is it applicable for all tolls in Malaysia? Is the features support for both conventional and NFC TnG cards? Does it means as long as my TnG card has insufficient balance, enable the PayDirect feature, the balance will be deducted from the eWallet?

Thanks in advance.
Baconateer
post Nov 26 2022, 11:20 AM

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https://www.touchngo.com.my/consumer/toll/paydirect/
acbc
post Nov 26 2022, 11:28 AM

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Only for single entry tolls. NKVE cannot use.
sairay
post Nov 26 2022, 11:43 AM

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How about plus highway? Is paydirect enable?
PJng
post Nov 26 2022, 11:43 AM

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Even on app already list out

user posted image
sairay
post Nov 26 2022, 11:47 AM

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Too bad plus hw not enable. Inconvenient
WebDpot
post Nov 26 2022, 11:55 AM

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Very good but too bad not all toll support Paydirect at the moment and yes it will be deducted from your ewallet.
kembayang
post Nov 26 2022, 11:58 AM

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Not all tolls are supported PayDirect
kang6421
post Nov 26 2022, 12:18 PM

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No, I disable this function

Don't want mess with TNG card and e-wallet balance
beetch
post Nov 26 2022, 12:29 PM

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Yes i use it within klang valley. 2 cards are tied to it. One with rm 1 another rm 50+. I take it for granted it will do paydirect and minus from my phone. Got 1 time i drive to Klang, entry use rm1 card. Exit use RM 1 card take lepas. I switch to rm50 card to exit. Niama ccbknn cipet that night i got msg my rm50 card bekam rm0.

I damn pissed off i call tng they say oh cannot detect entry of my rm50. Appeal also kena ignore. My rm50 fly just like taht

PJng
post Nov 26 2022, 12:33 PM

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QUOTE(beetch @ Nov 26 2022, 12:29 PM)
Yes i use it within klang valley. 2 cards are tied to it. One with rm 1 another rm 50+. I take it for granted it will do paydirect and minus from my phone. Got 1 time i drive to Klang, entry use rm1 card. Exit use RM 1 card take lepas. I switch to rm50 card to exit. Niama ccbknn cipet that night i got msg my rm50 card bekam rm0.

I damn pissed off i call tng they say oh cannot detect entry of my rm50. Appeal also kena ignore. My rm50 fly just like taht
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Those toll not paydirect, you cannot use different card on out, maximum charge
Steponlego
post Nov 26 2022, 12:48 PM

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I always use paydirect for short single entry toll. But the thing sometimes can be buggy.

One time it forgot to charge my wallet balance and just let me pass. Next week, my wallet got negative balance, they ask me to top up to pay the toll.
MrBaba
post Nov 26 2022, 01:30 PM

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QUOTE(beetch @ Nov 26 2022, 12:29 PM)
Yes i use it within klang valley. 2 cards are tied to it. One with rm 1 another rm 50+. I take it for granted it will do paydirect and minus from my phone. Got 1 time i drive to Klang, entry use rm1 card. Exit use RM 1 card take lepas. I switch to rm50 card to exit. Niama ccbknn cipet that night i got msg my rm50 card bekam rm0.

I damn pissed off i call tng they say oh cannot detect entry of my rm50. Appeal also kena ignore. My rm50 fly just like taht
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Yr own fault ....... Go tng counter complain can get back one.

This post has been edited by MrBaba: Nov 26 2022, 01:32 PM
MR_alien
post Nov 26 2022, 01:32 PM

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All my card has paydirect enabled
andrekua2
post Nov 26 2022, 03:27 PM

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QUOTE(Steponlego @ Nov 26 2022, 12:48 PM)
I always use paydirect for short single entry toll. But the thing sometimes can be buggy.

One time it forgot to charge my wallet balance and just let me pass. Next week, my wallet got negative balance, they ask me to top up to pay the toll.
*
Lag... Mine also sometimes gila2.. 1-2 days late.

Last week all my toll charges deduct from card instead of ewallet.
ktek
post Nov 26 2022, 04:40 PM

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kena once. hate it so i disable from app (original allow)
TSsixguyz_jayhan
post Nov 29 2022, 09:11 PM

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QUOTE(beetch @ Nov 26 2022, 12:29 PM)
Yes i use it within klang valley. 2 cards are tied to it. One with rm 1 another rm 50+. I take it for granted it will do paydirect and minus from my phone. Got 1 time i drive to Klang, entry use rm1 card. Exit use RM 1 card take lepas. I switch to rm50 card to exit. Niama ccbknn cipet that night i got msg my rm50 card bekam rm0.

I damn pissed off i call tng they say oh cannot detect entry of my rm50. Appeal also kena ignore. My rm50 fly just like taht
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Meaning better not to use right
TSsixguyz_jayhan
post Nov 29 2022, 09:12 PM

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QUOTE(MR_alien @ Nov 26 2022, 01:32 PM)
All my card has paydirect enabled
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I just found. Don't know how would it actually works....TnG Official Website pun x terang...
PJng
post Nov 29 2022, 10:47 PM

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QUOTE(sixguyz_jayhan @ Nov 29 2022, 09:11 PM)
Meaning better not to use right
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That is user problem
PLUS highway no support paydirect
2 card he save on app, but since toll not support, will use card balance
Use card A in, but no credit he use card B out, since toll system no card B data on in point, auto maximum charge
MR_alien
post Nov 29 2022, 11:30 PM

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QUOTE(sixguyz_jayhan @ Nov 29 2022, 09:12 PM)
I just found. Don't know how would it actually works....TnG Official Website pun x terang...
*
Basically it's simple
When u use a highway that supports paydirect
They will deduct your e-wallet instead of the card

The NFC card exist only because PLUS highway don't wanna support paydirect
ZeneticX
post Nov 30 2022, 02:28 AM

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PayDirect works for some shopping centre parking as well
Oltromen Ripot
post Nov 30 2022, 03:11 AM

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QUOTE(sixguyz_jayhan @ Nov 26 2022, 11:17 AM)
I only found out there's a feature called the PayDirect.
Is it applicable for all tolls in Malaysia? Is the features support for both conventional and NFC TnG cards? Does it means as long as my TnG card has insufficient balance, enable the PayDirect feature, the balance will be deducted from the eWallet?

Thanks in advance.
*
it's is only applicable for open-entry tolls; fixed-fare ones.

closed-entry tolls like PLUS (where you have entry toll and exit toll and fare amount differs between the combination) does not support paydirect.

if you enabled paydirect in ewallet - by default it is -, it will attempt to deduct from your ewallet linked to the touchngo card first, and on failure to do so it will attempt to deduct from that very card.
68 others
post Nov 30 2022, 08:37 AM

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good system nevertheless, but its half baked just like every payment method set by our toll operator.
Mac Wai
post Dec 1 2022, 11:26 AM

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Guys, is it just me, I have failed myrids of time to procure a NFC card through TnG apps but to no avail, redirected to lapsada each time citing sold out.
Guys, is there an easier channel to buy it?
Anything will be helpful and thanks!
TSsixguyz_jayhan
post Dec 5 2022, 10:47 AM

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QUOTE(MR_alien @ Nov 29 2022, 11:30 PM)
Basically it's simple
When u use a highway that supports paydirect
They will deduct your e-wallet instead of the card

The NFC card exist only because PLUS highway don't wanna support paydirect
*
Quite clear! Thanks for this straight answer! thumbup.gif

 

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