Hi,

I am using Blueguard Alarm System and my home internet is TM Unifi.

I'm planning to switch to Maxis Home Fibre but there is one concern the salesman told me about...

"if you change to Maxis, when the alarm triggers, the system will have a problem calling you because the device used by Maxis is not compatible (the router, wifi, or else)".

From your experience, may I know if this is true? Or it is just Blueguard doesn't want to come to your house again to configure the things etc?
Thank you for your feedback in advance.

i am using Bluguard Alarm System also, my current is maxis home fibre, if want chg to TM unifi, is it need to ask the alarm technician come setting again?

how's the bluguard connected to your home internet? Is it via wifi, lan cable, or using old school wired phone line?

if using wired phone line, then, need to change settings of the alarm controller  because stored phone number has changed.

if using lan, no issue. just plug and play.

if wifi, then, need to reconnect the alarm to the new wifi..