Please help Urgent !!!!!!!

I still problem windows 10 bsod
Once reboot no detected SSD
I check bios no detected SSD SATA

I switch off power supply

Once 10min then i switch on
I go bios now ssd sata detected
Then boot windows 10 seen fine then once 5min over suddely bsod
Then unable boot
Then i go bios not detected ssd daam trouble

Then switch off 10min
Then once 10min i switch on
Got bootable windows 10

I download early and check ssd seen good healty
Once 5min over get bsod
Then no detected ssd again

Daam trouble

Motherboard ASUS PRIME H310M-K R2.0

I early download bios and updated bios latest

Still same resuit

SSD is samsung 860 PRO 256GB

Seee photo bsod


Attached thumbnail(s)

TS
Suspect 1) When you install your windows , in bios the HDD/SSD/m.2 set to IDE or AHCI or RAID ?
make sure u use back the same setting as before coz u had updated the bios.

Suspect 2) sometime the SSD problem or K.O. then BSOD will appear

Suspect 3) RAM problem also can make windows BSOD.

with the thing u mention, i suspect is SSD dead.

unplug the SSD/m.2 then use another PC to play with the SSD/m.2
run testing, copy files delete files see got problem or not. reboot and reboot.

This post has been edited by empstar2: Oct 24 2022, 09:01 PM

Maybe a faulty PSU?

Motherboard ASUS PRIME H310M-K R2.0

That mobo bios no there ACHI and IDE and RAID
I already find no there setting ACHI

Before bios i not yet update got bsod and not detected SSD
so i try update bios still same

I did ssd check say good healty
File copy no error and delete no error
Speed copy file reading over 500mb/sec
Loading very faster

have you copied all your important data out of the ssd first? do that first.
check if there are any lose cables (both power and sata).
check your bios battery.
reseat ur rams.

if you have a spare ssd/hdd, try installing new windows on that (after removing the original main ssd) and see what happens.

PSU still fine
Sata power dvd drive no problem
Sata dvd drive detected seen fine

Cmos battery fine
Data backup already saved pendrive

Sata cable and power sata cable all already tight
No lose cable

Ram still fine

https://us.informatiweb.net/tutorials/it/bi...oller-mode.html



just to let u know that ALL new motherboard SURE have this setting.
please switch to ADVANCE MODE.

My computer laptop having the same issue. Pls try to change your SSD.

tried different sata port already?

To rule out SSD, have to install new OS on a different SSD/HDD.
If managed to pinpoint to SSD/current window installation, then only fresh installation on the current SSD.

TS sometime SSD can read and write dose not mean it is in good condition, my OLD SSD 128 GB also crazy like this, sometime can detect, sometime cannot detect. then when it can detect it can run no issue, but sometime the SSD will missing during BOOT. so I think is time to change new SSD.

looks like ssd controller faulty, do you have spare hdd/ssd to try?

Look seee




After 5 min then now empty ssd not detected

TS now I can only suggest.
1) this PC, plug in another SSD/HDD and try install new windows. if this ok then con lan firm your SSD K.O.
2) unplug the SSD and test in another PC (if u have one) and test it. (best)

This post has been edited by empstar2: Oct 24 2022, 09:43 PM

Dont have extra SSD

I already unplug ssd

I will test other pc ssd sata let to see

If working fine like 24+hours running

Then what problem pc

This post has been edited by tng55: Oct 24 2022, 09:45 PM

this PC you use another HDD/SSD to install a new windows and see can or not , if cannot install or BSOD or HANG then motherboard problem. (please change IDE cable too.)

some time corrupted windows files or driver files can cause all kind of weird bsod as well

good luck with your test

U mean IDE cable its old no longer IDE Cable like pata

I did try swap sata cable and other slot sata port
Still same

I will test other pc if work i get another SSD that pc fresh windows 10 let to see if still problem mean motherboard KO right

i already checked SSD for other PC look same problem

not detected SSD confirmed SSD PROBLEM

i know Samsung 860 PRO 5 Years Warranty

i looking how to claim warranty myself create RMA Samsung

i already ask seller they charge RM30

seller very bad

i looking i want to do myself warranty RMA

i can do Postage no problem

SSD problem mostly. So get a new ssd.

i know Samsung 860 PRO 5 Years Warranty

i looking how to claim warranty myself create RMA Samsung

I just searching a bit, seem samsung malaysia does not able direct send

https://www.samsung.com/my/support/warranty/#info4



Say send back to point of sale

https://www.samsung.com/my/support/service-centre/



If choose IT, lowyat, if choose SSD, no service center
So look like must send back to seller

i looking how to claim warranty myself create RMA Samsung

i already ask seller they charge RM30

seller very bad

i looking i want to do myself warranty RMA

i can do Postage no problem

I think you no read, instead reposting
Samsung website say send back to seller, no direct send to samsung

yes i already read i understand

i had ask samsung they told me send back to seller

i had contacted seller they charging me RM30

i know 5 year warranty no cost i am sure but seller charging RM30

TS have u tried with a new ssd?

Then no choice, either buy new or pay 30

Look like your SSD hard drive issue. As I know, you cannot claim warranty by your own unless they have some sort like service center where you can walk in. You can check and call them to clarify it. World standard warranty claim is 1st year seller will bear the shipping cost. After 1st year, customer have to bear the cost by your own.

If your SSD is more than 5 years, just buy and replace it. If less than 2 years, buy new one and let the new one run as main SSD hard drive while you send the faulty unit to RMA. After they send back to you the RMA unit, use it as backup.

So far my hard drive all is still in working condition, even for safety purpose, I change hard drive every 3 years. Primary becoming secondary, newly bought hard drive will becoming primary hard drive. Now my practice is primary hard drive is only for OS and software, data all stored in secondary hard drive and this secondary hard drive will be replace with new one every 3 years.

I still have old hard drive which still running fine from 10+years ago. So far none of them is fully dead. So i use those hard drive to store movie, music and non-important installer or ISO image.