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 Bank SecureSign Issue

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TSthankyou
post Oct 23 2022, 10:19 AM, updated 3y ago

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This is one the issue about App SecureSign. I couldn't make any transfer with SecureSign due to app crash... Does it mean I have to wait until the developer to fix the issue before any online transfer can be made?

*I'm not ranting. just create awareness. Luckily there's still SMS option for the time being...

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This post has been edited by thankyou: Oct 23 2022, 10:20 AM
soul78
post Oct 23 2022, 10:23 AM

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tried clear cache and data?

Skylinestar
post Oct 23 2022, 10:23 AM

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What phone?
TSthankyou
post Oct 23 2022, 10:25 AM

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QUOTE(soul78 @ Oct 23 2022, 10:23 AM)
tried clear cache and data?
*
Cannot, clear, re-install also cannot...

QUOTE(Skylinestar @ Oct 23 2022, 10:23 AM)
What phone?
*
Fold 4
hurricane21
post Oct 23 2022, 10:45 AM

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lanjiao pbb worst bank app ever, keep asking me go atm activate securesign
TSthankyou
post Oct 23 2022, 10:46 AM

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QUOTE(hurricane21 @ Oct 23 2022, 10:45 AM)
lanjiao pbb worst bank app ever, keep asking me go atm activate securesign
*
Oh ya... Kena this as well but I'm looking at it positively... It's a good security to prevent fraudster to shift SecureSign binded phone easily...
hurricane21
post Oct 23 2022, 10:47 AM

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QUOTE(thankyou @ Oct 23 2022, 10:46 AM)
Oh ya... Kena this as well but I'm looking at it positively... It's a good security to prevent fraudster to shift SecureSign binded phone easily...
*
but if use browser to transfer still can use tac, ayam just wait until kenot transfer only go atm since nearest branch quite far
p4n6
post Oct 23 2022, 10:55 AM

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App crash could due to rooted device sometimes … or install beta firmware.

If you are beta ios user, some banking apps may have issue. Saw it in some forum before.

Cause the app will close when see unfamiliar Os
hurricane21
post Oct 23 2022, 11:00 AM

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QUOTE(p4n6 @ Oct 23 2022, 10:55 AM)
App crash could due to rooted device sometimes … or install beta firmware.

If you are beta ios user, some banking apps may have issue. Saw it in some forum before.

Cause the app will close when see unfamiliar Os
*
every year ios public beta first and second release pbe app conlanfirm crash punya, but other bank ok
nuvi
post Oct 23 2022, 11:01 AM

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QUOTE(p4n6 @ Oct 23 2022, 10:55 AM)
App crash could due to rooted device sometimes … or install beta firmware.

If you are beta ios user, some banking apps may have issue. Saw it in some forum before.

Cause the app will close when see unfamiliar Os
*
Your shooting all far away from target..

App won't run if rooted device.

Can see from the picture ts is using Android.
TSthankyou
post Oct 23 2022, 11:02 AM

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QUOTE(p4n6 @ Oct 23 2022, 10:55 AM)
App crash could due to rooted device sometimes … or install beta firmware.

If you are beta ios user, some banking apps may have issue. Saw it in some forum before.

Cause the app will close when see unfamiliar Os
*
I'm not on those group mentioned... It's non rooted and using official release firmware
p4n6
post Oct 23 2022, 11:05 AM

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Just throwing possibilities…

Another thing: Mobile device management

Some app (I know OCBC) will not open if it detect MDM on the phone.

Means the device is able to be controlled by a central management system, usually happen on company phone …
TSthankyou
post Oct 23 2022, 11:07 AM

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QUOTE(nuvi @ Oct 23 2022, 11:01 AM)
Your shooting all far away from target..

App won't run if rooted device.

Can see from the picture ts is using Android.
*
Yes I'm using Samsung Fold 4. It has no problem until recent October security update patch.

QUOTE(p4n6 @ Oct 23 2022, 11:05 AM)
Just throwing possibilities…

Another thing: Mobile device management

Some app (I know OCBC) will not open if it detect MDM on the phone.

Means the device is able to be controlled by a central management system, usually happen on company phone …
*
No problem... just answer your questions smile.gif

Yes, this phone has intune installed but pbebank app was working fine all the while until recent software update (October release)

This post has been edited by thankyou: Oct 23 2022, 11:10 AM
cms
post Oct 23 2022, 11:22 AM

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Software compatibility for apple is still the best of the best.


SUSHey Mercedes
post Oct 23 2022, 11:26 AM

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I thought this problem only affect CN set phones without Google Play ? My Mi11 ultra cannot receive bank app notification for FPX. Strange Samsung phones with Google Play having similar problem.
anakkk
post Oct 23 2022, 11:32 AM

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change to Ipong :X
nuvi
post Oct 23 2022, 11:36 AM

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QUOTE(thankyou @ Oct 23 2022, 11:07 AM)
Yes I'm using Samsung Fold 4. It has no problem until recent October security update patch.
No problem... just answer your questions smile.gif

Yes, this phone has intune installed but pbebank app was working fine all the while until recent software update (October release)
*
Last time no problem doesn't mean this time also. Last time app won't check for root but now all will check.

Some app even flag the device as rooted if enable USB debugging.
TSthankyou
post Oct 23 2022, 11:45 AM

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QUOTE(nuvi @ Oct 23 2022, 11:36 AM)
Last time no problem doesn't mean this time also. Last time app won't check for root but now all will check.

Some app even flag the device as rooted if enable USB debugging.
*
Agree...that's why this is the disadvantage for fully relying on App compared to SMS... Pros and Cons...
nuvi
post Oct 23 2022, 11:50 AM

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QUOTE(thankyou @ Oct 23 2022, 11:45 AM)
Agree...that's why this is the disadvantage for fully relying on App compared to SMS... Pros and Cons...
*
SMS security more worse.

Next time I think everyone need to have a phone that solely only for internet banking.
Skylinestar
post Oct 23 2022, 12:15 PM

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QUOTE(anakkk @ Oct 23 2022, 11:32 AM)
change to Ipong :X
*
Chinese bank needs China version. Brb download from Huawei App Gallery.

True story for TM Unifi app. I couldn't install the Google Play Store version.
TSthankyou
post Oct 28 2022, 11:57 AM

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Finally pbebank update fixed the crash issue. 5 working days without SecureSign access.
eikozai
post Apr 25 2023, 05:44 PM

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-Removed-

This post has been edited by eikozai: Apr 25 2023, 07:21 PM
Looz
post Jun 14 2023, 01:52 AM

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Didn't mean to necropost but it has happens to me now. Using Poco X3, android 11 stock firmware on pbe 2.60.0

Really annoying, forcing us to use secure sign but the app just crash on startup after update
UserU
post Jun 14 2023, 01:55 AM

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QUOTE(Looz @ Jun 14 2023, 01:52 AM)
Didn't mean to necropost but it has happens to me now. Using Poco X3, android 11 stock firmware on pbe 2.60.0

Really annoying, forcing us to use secure sign but the app just crash on startup after update
*
Same here.

Mine got extra step. Redirect me to "Your device is insecure" article on their webpage as well.
Zhik
post Jun 14 2023, 08:25 AM

eeerrrmmmnnn, stupidity has no limit?
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That day after long time no use my atm card.
My new atm debit card was locked after 3 attemps of wrong password. And they dont unlocked it. U have to apply a new one.
That day angry wanna close account, they said u have to go back the branch lu buka account to close it. And u have to left min of rm20 account and cant transfer out all money.
Dude my account was open back in borneo land. After we come back, u want us fly back to do such idiot thing?
While affinbank, u can transfer everything out and keep 0 cent inside.

everything is awesome
post Jun 14 2023, 08:31 AM

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ppb also need much newer os otherwise cannot install on old phone dry.gif
Lancer07
post Jun 14 2023, 08:44 AM

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No issue on my SecureSign.


mcbert
post Jun 14 2023, 09:10 AM

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QUOTE(UserU @ Jun 14 2023, 01:55 AM)
Same here.

Mine got extra step. Redirect me to "Your device is insecure" article on their webpage as well.
*
Try disable your USB Debugging toggle on your Developer Options.
fanlou
post Jun 14 2023, 09:33 AM

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Securesign doesn't work on rooted phones
Looz
post Jun 14 2023, 09:53 AM

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QUOTE(mcbert @ Jun 14 2023, 09:10 AM)
Try disable your USB Debugging toggle on your Developer Options.
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Holy shit what, this solved my problem? Bro they seriously did not consider what if the phone user is a mobile developer. They should really include this in the "Your phone might have security risks" page, who would have thought smh

Thanks man
mcbert
post Jun 14 2023, 10:07 AM

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QUOTE(Looz @ Jun 14 2023, 09:53 AM)
Holy shit what, this solved my problem? Bro they seriously did not consider what if the phone user is a mobile developer. They should really include this in the "Your phone might have security risks" page, who would have thought smh

Thanks man
*
thumbsup.gif
UserU
post Jun 14 2023, 10:09 AM

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QUOTE(mcbert @ Jun 14 2023, 09:10 AM)
Try disable your USB Debugging toggle on your Developer Options.
*
Bruh, when did this become a thing? Works like a charm after disabling it.

Thanks alot!
TSthankyou
post Jun 14 2023, 10:18 AM

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QUOTE(Zhik @ Jun 14 2023, 08:25 AM)
That day after long time no use my atm card.
My new atm debit card was locked after 3 attemps of wrong password. And they dont unlocked it. U have to apply a new one. 
That day angry wanna close account, they said u have to go back the branch lu buka account to close it. And u have to left min of rm20 account and cant transfer out all money.
Dude my account was open back in borneo land. After we come back, u want us fly back to do such idiot thing?
While affinbank, u can transfer everything out  and keep 0 cent inside.
*
For ATM, I thought that's common practice for all banks? Wrong password will results in card permanent block and you have to apply new card...

 

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