MNC is quite expected to work across site or even across org

from his description i can agak agak know he or she is from which org 

those ego ppl if they refuse to reply your email ; just sync up with your manager then direct CC his boss or even his boss punya boss if showstopper 

he or she should reply you within 5min and apologize
if still the same ..which meant that is his org/team direction or stuck in some higher priority task ..then bo bian wait lor

Average feedback is positive. OP cheery pick one disgruntled worker and make a big claim. What's the agenda?

About layoff - many tech companies are in layoff mode. It sucks but it's a normal cost strategy for most American tech companies. If it worries you, then you're not suited for an American MNC. Try apply to government positions maybe?

of course not like expecting instant reply..what i meant is after multiple reminder still the same then no choice have to do something

else you are the one who receiving pressure from your boss 

india folks you need to be good with their manager n boss ..then everything can bincang

thats why pre-covid i purposely fly to there to chit chat and build relationship with few managers (with some souvenir)

after that thing went smoothly with their macai

business trip ..got technical agenda go then go there "bincang" as well

my US team hybrid

1 week need go back 1 2 days
now very hard to get business trip chance..