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 Expired TNG cards - the RM270m a year scam

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TSAhBeng2.0
post Oct 6 2022, 04:47 PM

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QUOTE(pisces88 @ Oct 6 2022, 04:45 PM)
Lets make petition for touchngo to have automatic machines to replace expired cards n give refunds
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I'll sign it
zerorating
post Oct 6 2022, 04:48 PM

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QUOTE(marfccy @ Oct 6 2022, 04:46 PM)
wait, so tng expires even if you reload often?

im using watson tng since ages, until todei still havent expire. same case anot
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your card has expiry date.
anakkk
post Oct 6 2022, 04:48 PM

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very long read
marfccy
post Oct 6 2022, 04:49 PM

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QUOTE(zerorating @ Oct 6 2022, 04:48 PM)
your card has expiry date.
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went to check, 10 years, so by 2025...
RViN
post Oct 6 2022, 04:50 PM

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Getting a refund is easy, can do through an online request.

Getting a replacement card though you have to go to the ONE service centre they have in KL Sentral IN PERSON to send your expired card in and receive a new one (and it may be rejected if its 'damaged').

Pretty sure they do this is because they don't want people to exchange it, but they "technically" allow free exchange of expired cards so that clowns like the fella in here can say "can change for free what bodo".
yhtan
post Oct 6 2022, 04:52 PM

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Who wrote that articles or wall of text of complain, the credit balance remain untouch will transfer to unclaimed money lah, Touch & Go cannot recognize those credit balance as income
kopiride
post Oct 6 2022, 04:52 PM

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the writer already got her answer but still asking why.
Obviously is about making free money. Not just the free hundreds of milions. Don't forget the interest they earn having the money sitting there or being used for other purpose.
damnguy36
post Oct 6 2022, 04:54 PM

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QUOTE(mushigen @ Oct 6 2022, 04:34 PM)
And so, my final question: Plus, as the leading highway operator in Malaysia and one of the largest toll operators in the world, why can’t you simply install that system here, save yourself a lot of money and cut the apron strings off the incestuous relationship with Touch ’n Go?

In a country where many don't even bother to pay police fines, how does the writer expect barrier-free toll collection to work?
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comparing Malaysia with norway biggrin.gif
mac_mac21
post Oct 6 2022, 04:54 PM

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Malaysia got highway?

Paying so much money to travel on narrow 2 lane road is not a highway
netmatrix
post Oct 6 2022, 04:54 PM

The machine... it sees everything.
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QUOTE(rooney723 @ Oct 6 2022, 04:32 PM)
erm, this guy dont know that its free to replace the expired cards?
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They charge you money to transfer balance from 1 card to another card. So its not really free as you assume it is.
karazure
post Oct 6 2022, 04:55 PM

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QUOTE(rooney723 @ Oct 6 2022, 04:32 PM)
erm, this guy dont know that its free to replace the expired cards?
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do you know its not free to transfer balance fund from old card??? and dont even start on the paperwork

This post has been edited by karazure: Oct 6 2022, 04:55 PM
ceras
post Oct 6 2022, 04:56 PM

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QUOTE(Matchy @ Oct 6 2022, 04:42 PM)
pretty sure credit card also have expiry date...
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credit cards are replaced FREE
taitianhin
post Oct 6 2022, 04:57 PM

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The point is....SG has a choice for RFID for Car with different Vendor...
We dont....probably never will
BuKeYi
post Oct 6 2022, 04:58 PM

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I got one tng card which is inactive after 6mths of inactivity and they had terminate it. If need to reactivate it, will charge service fees RM5 on every 6 months of inactivity.

If let say I didn't use it for a year, then it will charge me twice just to activate it...bloody hell
knumskul
post Oct 6 2022, 05:10 PM

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QUOTE(9m2w @ Oct 6 2022, 04:42 PM)
Also to add this is a country where ppl tailgate you to get free toll

Barrier free toll can work if enforcement is damn strict
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Solving tailgating behaviour by removing barriers at tolls.

Cukurrrrr rclxm9.gif
9m2w
post Oct 6 2022, 05:15 PM

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QUOTE(yhtan @ Oct 6 2022, 04:52 PM)
Who wrote that articles or wall of text of complain, the credit balance remain untouch will transfer to unclaimed money lah, Touch & Go cannot recognize those credit balance as income
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Actually for accounting purposes. Balance not utilised is also not recognised as income right?
yhtan
post Oct 6 2022, 05:19 PM

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QUOTE(9m2w @ Oct 6 2022, 05:15 PM)
Actually for accounting purposes. Balance not utilised is also not recognised as income right?
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Customer money cannot recognize as income, macam bank customer account balance, after 1 year inactive masuk unclaimed money.
kipsydc
post Oct 6 2022, 05:45 PM

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Lucky I use Maybank Zing-A-Ling card
whyamiblack
post Oct 6 2022, 05:50 PM

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QUOTE(hightechgadgets8 @ Oct 6 2022, 04:32 PM)
when you try to ask for refund

they send you this

user posted image
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Odd, mine went pretty smooth last I remembered but quite long time ago la.
TSAhBeng2.0
post Oct 6 2022, 06:01 PM

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QUOTE(mac_mac21 @ Oct 6 2022, 04:54 PM)
Malaysia got highway?

Paying so much  money to travel on narrow 2 lane road is not a highway
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2 lane highway still highway la but i agree with you, everytime i enter johor want to mad.gif from 4 lanes to 2 lanes.

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