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[2022] Apple AirPods Pro Discussion Thread | V1
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keewah
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 Nov 23 2024, 10:34 PM
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Hi guys, I have this issue not sure anyone can advise me.
I get my AirPods Pro for my sister birthday on 18th Aug 2024 via a gadget shop in PJ during their warehouse sales.
3 weeks later, my sister told me the AirPods casing cannot hold charge.
Hence, i go check with Apple TRX and apple said the unit already out of warranty. I said impossible since i just get it 3 weeks ago.
According to Apple database, the unit sales date was Sept 2022 and via a shop in singapore.
Then I go back to the gadget shop, the shop already closed for good (all branches also close down)
In this situation, is there nothing else I can do?
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keewah
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Nov 24 2024, 12:30 AM
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QUOTE(fruitie @ Nov 23 2024, 11:17 PM) Looks like nothing can be done… That’s rather unfortunate and I wonder how can it happen? Was it sealed when you got it? Yup, the unit was sealed. Brand new, until my sister refer the unit serial number at Apple site and discovered it is out of coverage. Go back to the shop , the shop said warranty only cover for 14 days due to their promotion item. I said how this can be. Hence, I file a dispute to consumer rights. After follow all the process , the shop no longer operate  |
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keewah
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Nov 24 2024, 09:53 AM
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Hmmmm, come to think of it, dont think have SIRIM sticker
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keewah
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Nov 25 2024, 07:56 PM
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QUOTE(fruitie @ Nov 24 2024, 11:28 AM) How much did you get it for? The sticker should be on the box I think, I cannot recall mine because the box is not with me now. I got it for rm499 from mobile chain called Mobile 2Go. It seems the chain already no more  Website (fb & insta) gone Shop all closed down As far as I can recall. Nope , don't have sirim sticker. |
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keewah
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Nov 25 2024, 07:58 PM
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QUOTE(micwin1437 @ Nov 25 2024, 08:38 AM) since 1-2 years ago, fake airpods already started to use real serial number but of course when you check on apple website, the coverage have expires...... if its too cheap at random gadget shop, dont buy, if its too cheap at machines/switch then can buy.....they would not spoilt their reputation by selling fake airpods with real serial number.... Yeah, basically that is why Apple TRX staff saying: only buy from apple authorized center (at that time I don't know if mobile2go shop is not authorized apple reseller ) |
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keewah
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Nov 25 2024, 08:08 PM
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QUOTE(fruitie @ Nov 25 2024, 08:01 PM) That’s cheap for version 2, so that’s already a warning. I have heard of this shop before, bought a phone from them in the past, it was quite good. Didn’t know they are gone now. Actually is version 1. Even I get the SSM details, the director not going back to his/her condo Secretary office all empty Only left 1 more director stay in Ipoh, too far for me to go.. |
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keewah
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Nov 25 2024, 09:57 PM
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QUOTE(fruitie @ Nov 25 2024, 08:18 PM) Oh what a bummer. That’s quite expensive for v1 considering can get 8xx for v2. Sorry for your encounter but I guess really nothing much can be done now. Yes, i guess cant do much now Bad luck meet such scammer shop |
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