Hi guys, I have this issue not sure anyone can advise me.
I get my AirPods Pro for my sister birthday on 18th Aug 2024 via a gadget shop in PJ during their warehouse sales.
3 weeks later, my sister told me the AirPods casing cannot hold charge.
Hence, i go check with Apple TRX and apple said the unit already out of warranty. I said impossible since i just get it 3 weeks ago.
According to Apple database, the unit sales date was Sept 2022 and via a shop in singapore.
Then I go back to the gadget shop, the shop already closed for good (all branches also close down)
In this situation, is there nothing else I can do?
Looks like nothing can be done… That’s rather unfortunate and I wonder how can it happen? Was it sealed when you got it?