Anyone engage with them? Recently, I completed my kitchen renovation with them and would like to share a bit my bad experience with them.

First, I find that their salesman is very unprofessional and has only minimum knowledge. They only know how to push and close sales and chasing progressive payment. I only met their salesman 2 times throughout the process, which is during house visit for kitchen design and quotation and during site measurement. No one came to check on work progress and workmanship during 3 weeks renovation period.

Their salesman is also quite forgetful about my requirements and I need to keep reminding him. For example, I request hob and hood distance change to 650mm instead of their original design 600mm. Actual is only 620mm when I go to measure myself. In fact, their drawing is also very unprofessional. They don't revise the drawing based on latest changes.

They also don't think from customer's perspective. For example, my 13A power points located very close to the sink and this creates a safety concern. I realised it only when I get more info online and suggestions from other people.

Apart from that, initially I thought they are 1 stop center in which they will coordinate and arrange all renovation jobs. Instead, they just send my contact to their different contractors (quartz stone table top, kitchen cabinet, sink/washing mc water in/out piping and electricity socket layout and connection) and let me do the coordination job.

Also their overall package price is not that cheap, I believe there are much better option out there!