Please do tag or PM me as im rushing for solution, tqvm

Did you update the firmware of the Z50?

Has anyone encounter random restarting on their z50?
Mine has updated to the latest firmware and it has random restarting everyday.

Have you found the cause and solution to this problem? I'm using z40 and encounter same issue

Sadly no. I tried using the provided car charger as advised by DDPAI customer service but it cannot fix the issue.

This post has been edited by youngy: Aug 21 2023, 02:57 PM

Hi. May I know if u have fix this issue? Cuz I’m facing the same problem on my z50

is the quality of live stream good?

is there a delay in the live stream?

blurjoey I understand it uses capacitor instead of battery.

Do you know whether it still uses a battery for internal clock that needs replacement at some point in time? I'm using B1W (capacitor) as my rear cam and if I don't drive the car for some time, it resets the time. Wonder whether if this B1W had a GPS, it would auto set back the time/date via GPS?

There is a small battery inside that keeps the date and time. Much like the coin battery on your motherboard.

TQ for your reply.
May I know:

1) if this RTC battery dies and clock cannot be maintained, will there be issues with files not being saved (iirc i saw this in Dashcam Talk), or wrong time being stamped in the videos, despite having GPS capability?

2) is the default 1-minute video length problematic in the event we need to submit the video? I understand this video length cannot be changed. Would have preferred at least 2-minute video length per file. Not quite a fan of video editing software needed to join videos.

3) how's the overall durability of ddpai in your opinion? The B1W you recommended in 2018 is still going strong in my rear windscreen, but the time keeps being reset if I don't use the car for a while. I guess it's time to upgrade.

1. You will need to replace the RTC battery if really need to.

2. Actually they use 1 min file for a reason. If in case you lose power in a crash, you will only lose 1 min.

3. DDPai is great with the latest technology but durability will have to see.

Thanks for your reply.
Do all GPS-capable dashcams use RTC battery to keep clock time instead of synchronising with GPS clock? I always thought GPS is used to synchronise the camera clock.

My another reason for wanting longer video lengths is this reduces the chances of accident scene being captured in-between clips.

Hi all, has anyone encountered rear camera abnormal problem?