Guys, I have been using DCmoto for the past 5years. One side of my motor decided to packed up last year. To cut the story short, I had to replace with a new motor. Just before the 1 year warranty, the new motor started to give a grinding noise. I had to called up the factory which is in Penang to sort this issue of honoring the replacement. Mind you, the whole process took easily a month bearing without the auto gate. Recently the same side motor packed up again.
DCmoto does not have a branch in Klang Valley and each and every part that requires to be worked on will be needed to sent back to Penang.I have came to terms to replaced the whole system. My advice is if you can accept the kind of support, by all means, pls go ahead.