Hi sifus,

This is my first time buying and installing a front gate for my new house.

Specifications:

Stainless steel frame
Aluminium panels
Size approximately 14 feet x 5.5 feet
Swing gate
Comes with an inner door
Dnor auto gate supplied separately; installation cost paid

I have a few questions:

1. For the part highlighted in red in the photo — is that cover piece normally included, or does it require a top-up? I thought it was included based on the design I selected, but when installation day came, the seller said I had to top up RM300 (we negotiated down to RM250). Is this a common practice or not? The second photo shows my current gate waiting for that cover piece.

2. What worries me more is that after three days, the wall near the gate looks like it’s starting to crack. I noticed some other sellers recommend using three hinges instead of two. Should I ask my gate supplier to add one more hinge to each gate leaf?
Please refer to the last four photos.

I would really appreciate any advice.