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Chat Tng e wallet kena locked out, baru bangun. security expert in

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TSakhito
post Aug 24 2022, 08:00 AM, updated 3y ago

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Today bangun tng e -wallet terus kena locked out and cannot login cuz max login attempt.
I am not even angry another day someone tried to hacked my e-wallet by our leaked info such as phone number.
Just need to email tng support haiz.

The question is how to prevent this type thing happened again.
What can we consumer do?
Then what should tng n go do?
One thing 1st maybe I should enable tng face verification. (Ya Ts bodoh should enable face verification, using face they will ask u to blink. U dun kena record video face and blink should be ok.)
Why tng why no fingerprint doh.gif

another thing is why must bind phone number cannot use specific user-id to login ah haiz. cuz phone number is easily available for attack
update just called tng careline and got it unlocked
Steps
QUOTE
1. call 03-50223888
2. wait for their sometime inaudible recorded message key 1,1,6 (english 2 for Bahasa Melayu, normal customer not merchant, fraud transaction if u press 3 acc details it will get u to recording haiz)
3. verify ur identity with the customer service and got it unlocked.


Update2:
If u change PIN within app, it will send OTP to ur phone for verification. If login also need better but weak link is SMS and mandate only one device at a time safer.
Best if TNG move on to 2FA or MFA, to login must got both PIN and face/fingerprint/TOTP from google authenticator like GRAB and other players.

This post has been edited by akhito: Aug 24 2022, 12:08 PM
poweredbydiscuz
post Aug 24 2022, 08:04 AM

 
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QUOTE(akhito @ Aug 24 2022, 08:00 AM)
The question is how to prevent this type thing happened again.
What can we consumer do?
*
Don't use tng ewallet.
TSakhito
post Aug 24 2022, 08:06 AM

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QUOTE(poweredbydiscuz @ Aug 24 2022, 08:04 AM)
Don't use tng ewallet.
*
what e wallet u suggest got better feature. If google pay come I also want to cut ewallet ald
shinchan^^
post Aug 24 2022, 08:08 AM

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QUOTE(akhito @ Aug 24 2022, 08:00 AM)
Today bangun tng e -wallet terus kena locked out and  kena login cuz max login attempt.
I am not even angry another day someone tried to hacked my e-wallet by our leaked info such as phone number.
Just need to email tng support haiz.

The question is how to prevent this type thing happened again.
What can we consumer do?
Then what should tng n go do?
One thing 1st maybe I should enable tng face verification. But i scared then ppl use photo me then can ald I lagi sad.
Why tng why no fingerprint doh.gif
*
ya happened to me as well last saturday
someone deliberately trying to login my touch n go account

doh.gif
Pugface
post Aug 24 2022, 08:10 AM

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Nothing is safe lately haiz
TSakhito
post Aug 24 2022, 08:19 AM

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QUOTE(shinchan^^ @ Aug 24 2022, 08:08 AM)
ya happened to me as well last saturday
someone deliberately trying to login my touch n go account

doh.gif
*
so how u go call tng careline got it unlocked?
Ayambetul
post Aug 24 2022, 08:25 AM

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use conventional wallet
wilson0416
post Aug 24 2022, 08:29 AM

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Cash is king now
poweredbydiscuz
post Aug 24 2022, 08:30 AM

 
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QUOTE(akhito @ Aug 24 2022, 08:06 AM)
what e wallet u suggest got better feature. If google pay come I also want to cut ewallet ald
*
Use grabpay if you have grab lo.
Use shopeepay if you have shopee lo.
Use mae if you have maybank lo.
TSakhito
post Aug 24 2022, 08:34 AM

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QUOTE(poweredbydiscuz @ Aug 24 2022, 08:30 AM)
Use grabpay if you have grab lo.
Use shopeepay if you have shopee lo.
Use mae if you have maybank lo.
*
how are they safer than tng?
poweredbydiscuz
post Aug 24 2022, 08:41 AM

 
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QUOTE(akhito @ Aug 24 2022, 08:34 AM)
how are they safer than tng?
*
They have 2FA and fingerprint.
Zot
post Aug 24 2022, 08:44 AM

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QUOTE(shinchan^^ @ Aug 24 2022, 08:08 AM)
ya happened to me as well last saturday
someone deliberately trying to login my touch n go account

doh.gif
*
I'm not clear about this. Got other people cloning the phone using PC or what? Do you logout your e-wallet every time after use?
samftrmd
post Aug 24 2022, 08:48 AM

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Change new phone number?
maxpudding
post Aug 24 2022, 08:49 AM

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Ipay88 must be held accountable for the data breach
TSakhito
post Aug 24 2022, 08:49 AM

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QUOTE(poweredbydiscuz @ Aug 24 2022, 08:41 AM)
They have 2FA and fingerprint.
*
thanks for the info just get to grab and set up fingerprint.

This post has been edited by akhito: Aug 24 2022, 09:00 AM
karazure
post Aug 24 2022, 08:51 AM

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QUOTE(akhito @ Aug 24 2022, 08:00 AM)
Today bangun tng e -wallet terus kena locked out and  kena login cuz max login attempt.
I am not even angry another day someone tried to hacked my e-wallet by our leaked info such as phone number.
Just need to email tng support haiz.

The question is how to prevent this type thing happened again.
What can we consumer do?
Then what should tng n go do?
One thing 1st maybe I should enable tng face verification. But i scared then ppl use photo me then can ald I lagi sad.
Why tng why no fingerprint doh.gif

another thing is my must bind phone number cannot use specific user-id to login ah haiz
update just called tng careline and got it unlocked
Steps
*
stop visit ilegal porn la dei
Steponlego
post Aug 24 2022, 08:54 AM

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dang, everything is compromised these days.
shinchan^^
post Aug 24 2022, 08:55 AM

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QUOTE(akhito @ Aug 24 2022, 08:19 AM)
so how u go call tng careline got it unlocked?
*
the app says auto unlocked in 8 hours

after 8 hours change the pin
TSakhito
post Aug 24 2022, 08:55 AM

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QUOTE(Zot @ Aug 24 2022, 08:44 AM)
I'm not clear about this. Got other people cloning the phone using PC or what? Do you logout your e-wallet every time after use?
*
no, tng e wallet can login use phone number and pin .
so when ur phone number is leaked, they just need the pin. the thing if ur working, ur phone number is constantly used for a lot for thing. not to mentioned data breach which covered all malaysian.
so the scammer will try to login tng ewallet using ur phone number and pin he/she guessed. too may error will activate tng e wallet protection mechanism which then locked out every existing user and they can't login for certain hours. Not only scammer, if someone hated u got ur number they can do the same to u.

QUOTE(samftrmd @ Aug 24 2022, 08:48 AM)
Change new phone number?
*
leaked again I change again haha there must be other way man. phone number is exposed a lot if u working or actively engaging with client

This post has been edited by akhito: Aug 24 2022, 08:59 AM
TSakhito
post Aug 24 2022, 08:59 AM

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QUOTE(karazure @ Aug 24 2022, 08:51 AM)
stop visit ilegal porn la dei
*
Hi expert,can u story how ur phone number got leaked via illegal porn notworthy.gif

QUOTE(shinchan^^ @ Aug 24 2022, 08:55 AM)
the app says auto unlocked in 8 hours

after 8 hours change the pin
*
my one kena until 19 hours. I called the careline and got it unlocked. Now turned on face verification see how it go

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