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 Cancel an order from Apple Store Online, Not Machine / Swatch / ITworld

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TSBrightDays
post Aug 23 2022, 06:45 PM, updated 2y ago

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Hello guys, anyone here cancel an order from Apple store online before?

Recently, I ordered a Macbook at Apple official store, my dad without me knowing had bought another 1 for me alrdy....

I know I can cancel the order since the status is still "processing"...

But what is the procedure like? (Is it troublesome?)
How do u get the refund?
When you will get the refund?
Is there any penalty incurred?

Thank you in advance.
jessicakoh
post Aug 23 2022, 06:48 PM

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‭18008036381‬

Call them up with your order no. No hassle cancellation.
TSBrightDays
post Aug 23 2022, 09:46 PM

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QUOTE(jessicakoh @ Aug 23 2022, 06:48 PM)
‭18008036381‬

Call them up with your order no. No hassle cancellation.
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yeah thanks, but any idea if any penalty incurred upon cancelling the order?
intensecooling
post Aug 24 2022, 07:44 AM

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QUOTE(BrightDays @ Aug 23 2022, 09:46 PM)
yeah thanks, but any idea if any penalty incurred upon cancelling the order?
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by right no penalty, just like usual process you purchase other stuff online.
TSBrightDays
post Aug 24 2022, 11:31 AM

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QUOTE(intensecooling @ Aug 24 2022, 07:44 AM)
by right no penalty, just like usual process you purchase other stuff online.
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yeah... i hope so, thanks btw
dikae
post Aug 26 2022, 10:36 AM

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QUOTE(BrightDays @ Aug 23 2022, 06:45 PM)
Hello guys, anyone here cancel an order from Apple store online before?

Recently, I ordered a Macbook at Apple official store, my dad without me knowing had bought another 1 for me alrdy....

I know I can cancel the order since the status is still "processing"...

But what is the procedure like? (Is it troublesome?)
How do u get the refund?
When you will get the refund?
Is there any penalty incurred?

Thank you in advance.
*
If I remember correctly, apple will only issue a charge order to your bank after 7 days of your purchase, if you cancel order before that, your card will not be charged hence no refund request is required. As long as the ‘cancel’ button is there, then you can still cancel it, once your order is confirmed, the cancel button vanishes, as they have packed your item.
TSBrightDays
post Aug 26 2022, 04:23 PM

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QUOTE(dikae @ Aug 26 2022, 10:36 AM)
If I remember correctly, apple will only issue a charge order to your bank after 7 days of your purchase, if you cancel order before that, your card will not be charged hence no refund request is required. As long as the ‘cancel’ button is there, then you can still cancel it, once your order is confirmed, the cancel button vanishes, as they have packed your item.
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noted with thanks

 

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