Guys need help here.
I helped my mum to apply online though she is warga emas. Earlier immigration said passport photo got issue. I resend a new photo on sun 25 Dec. Then it said berjaya.

then i tangan gatal went in portal again after few days. then saw no photo there when logged it and uploaded again (then i realised by default it was like that when you logged in).

so many days have passed, now checked it said, "Gambar Tidak Bermasalah. Sila Rujuk Pejabat Imigresen".

So what can i do now? Can i just make an appointment to collect? Thank you!