they will refund back the cost of the item to the shop. i had many parcels lost and refunded and sometimes, they sent to me after they found the parcels even though they have refunded. so far i had about 6-7 parcels "lost" and refunded and mostly by shopeexpress.

untung seller weyh..

[quote=uniqme08,Aug 2 2022, 11:40 PM]
[quote=DDG_Ross,Aug 2 2022, 06:01 PM]
first time happens parcel lost, by JnT (left shah alam gateway to twilight zone i think)
then shopee informed and quickly refunded my money

though what happens to the shop anyway? the item is not cheap yo
Please ....Please dont send Parcel thru J&T, if your parcel do not want to be lost.
I send my parcel to Penang by J&T, after 1month plus ting-tong-ting-tong they said my parcel been lost.
Been asked to do this to do that for the claim. now, almost 2months....they only offer 30% of my parcel value.
Please do with others courier service provider. need to teach J&T a lesson.

I just heard from my friend that this been a while J&T always lost consumer parcel. I'm not aware of this, if i knew it, i will not send it in the first place.

So i would like to educate, dont get the same experience as me with J&T. I prefer they return my parcel than they compesate me with just 30% of the parcel value. Btw, i rejected their offer. i want them to compensate me the parcel value or return my parcel.
I have reported this to SKMM.

Thank god, u get refund quickly. im sure this must be from Shopee. Dont dream to get refund from J&T, furthermore u said the item is not cheap yo.

I

[/quote]


i beg to differ. most of my JnT parcels arrives safely and on time. so it is really depends on area. worse experience i have was with shopeexpress.