Hi all, I applied for passport renewal online last week, and selected Kelana Jaya for collection.

How long does it take for them to contact us usually?
How will I be informed whether my passport is ready? Email? Will it be at the spam mail?
Or is there anywhere I can check the status?

TQ.

Got my passport today at Kelana Jaya.
For record & those who might need:

16/11 - applied online and paid.

5/12 - didn't receive any email at all.
0720 - arrived at Jabatan Immigration and very long queue dy

0900+ - finally get to step into the office & they will check your passport & online receipt, if everything is ok no need to take number just wait for them to call your name.
0925 - got my passport which is super fast actually


Tips:
1. KJ office really have a lot of ppl, if you have a choice, consider other immigration offices.
2. If you have made an online appointment, don't follow the time, u still need to come here n queue.
3. For KJ situation, if you come after 8am, be prepared to queue >5 shops away.

This post has been edited by Alocasia: Dec 5 2022, 10:43 AM