got a HP Pavilion Aero 13 a month ago... pretty sweet and light laptop.. works mostly fine except for 1 issue, it have tendency to self reboot occasionally.
Comes with Windows 11... have a love & hate with it... some things are nicer, others are worse than Win10 (battery charging/discharging time estimate, or the lack thereof)
i have Lid close set to Do Nothing.
it would of often occur when i close the lid, come back 10mins later to find a clean desktop with no apps (it rebooted)
it has occur before when i am using the system, just reboots itself. No BSOD, no error screen, windows event logs has nothing except a warning of an unexpected reboot.
if i set the AutoRecovery to not reboot the system... thats when it shows that it the would just freeze. even the mouse cursor would not move.
And i will have to power cycle the system to get it back to working mode
I've tried both the newest manufacturer drivers from AMD, Realtek,etc....
I've also tried the drivers from HP...
already running the latest BIOSv1.08
so, no bsod, no dumps, no event logs...
any thoughts on how to go about troubleshooting this?
Windows11 on HP Aero 13 random freeze, how to troubleshoot?