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 PSA: DO NOT BUY FROM SHOPEE NOW

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SUSBug Juice
post Jul 8 2022, 12:57 PM

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Yeah I got item in Klang hub managed by Shopee xpress, machibai customer wants refund because item stuck in there for over 10 days.
SUSBug Juice
post Jul 8 2022, 12:58 PM

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QUOTE(Doomsday @ Jul 8 2022, 12:17 PM)
U10 I can confirm. Coz my item stuck there for 1 month ago.
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You and seller sudah received payment/refund or not? One month is a long ass time for today standard.
SUSBug Juice
post Jul 8 2022, 01:42 PM

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QUOTE(Doomsday @ Jul 8 2022, 01:11 PM)
I submitted my request for refund too late... after submit refund process they hasten the delivery.

To surprise, next 3 days later item arrrived and they cancelled my refund.

KEK!!!!!!!!!!!!!!!!!!!! waited almost 1 month for my gardening item
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When you click refund, does seller approve it or they wait three days for automatic approval?
SUSBug Juice
post Jul 8 2022, 10:52 PM

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QUOTE(Steponlego @ Jul 8 2022, 08:33 PM)
probably need to wait a week. bought something right after the immigration raid, stuck in limbo for 5 days until it arrive U10 yesterday. another item they send it to MP3 sorting center in Puchong i think and it arrived Wednesday.

could be that because i bitched on shopee support asking for refund so they make it a priority. a bit of letdown actually because i would love to see some real mess over in shopee xpress but it seems like they somehow managed to overcome this.
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I have had problems with customers who need things quickly as they needed to deliver before the deadline, now that they are pissed off from waiting and have gone ahead and purchased it from a physical store, they no longer need mine so I have to hit the refund button. Very dulan now, I get punished for not doing something wrong, Shopee should have compensated my ass.
SUSBug Juice
post Jul 9 2022, 02:29 AM

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QUOTE(cikalakacikaci @ Jul 9 2022, 02:17 AM)
I always need item in urgent cause need to deliver before deadline..even offer seller to cod at their place but some bodo seller die2 want to post...if late,go die i wont receive the package..will tell the delivery guy to return.kekeke
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Always prefer doing it outside, smart buyers will just find your contact number and call you directly or whatsapp, payment is quicker, lalamove that shit so buyer received it faster, and I also don't have to pay shopee processing fee. Unless the buyer already paid through shopee then no choice except if he can cancel it on his side.

 

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