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Q&A Seller ask me to cancel order shopee, Because they put wrong price

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TSneato4u
post Jun 25 2022, 12:35 AM, updated 4y ago

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I checked out a fitbit 2 for rm225.20 (after applying free shipping and used my available coins for discount).

Seller acknowledged my order below but then quickly ask me to cancel my order because they claimed this is system error??

I dont want to cancel. Should seller honor this price?






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amandamai
post Jun 25 2022, 12:38 AM

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they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund

if they refuse, really can't force one

This post has been edited by amandamai: Jun 25 2022, 12:39 AM
fantasy1989
post Jun 25 2022, 12:38 AM

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QUOTE(amandamai @ Jun 25 2022, 12:38 AM)
they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund
*
they can do that but their cancellation rate will go up
SUStsunade
post Jun 25 2022, 12:39 AM

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they'll just ignore it until it gets canceled from the system. kena before
amandamai
post Jun 25 2022, 12:40 AM

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QUOTE(fantasy1989 @ Jun 25 2022, 12:38 AM)
they can do that but their cancellation rate will go up
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yea..but it beats losing rm200+
TSneato4u
post Jun 25 2022, 12:43 AM

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QUOTE(tsunade @ Jun 25 2022, 12:39 AM)
they'll just ignore it until it gets canceled from the system. kena before
*
Will seller get penalty points if they do this.
I thought it was actual price - was more concerned if it was fake item. Turns out wrong price put by seller...
narf03
post Jun 25 2022, 12:45 AM

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let them cancel it
Pain4UrsinZ
post Jun 25 2022, 12:46 AM

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staff enter wrong, not system
brkli
post Jun 25 2022, 12:54 AM

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if they dun want to honor the price, they cancel it on their side. is that simple... they did wrong, they should take up the lesson.
AyamBlend
post Jun 25 2022, 12:57 AM

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Let them cancel
Nowadays many people do business no need take responsible one

++

Not only roadside seller behaviour like this, I kena from 5 star hotel also, but they didn't dare to use official messenger to tell me, keep on bombard me with WhatsApp and calls.

This post has been edited by AyamBlend: Jun 25 2022, 12:58 AM
ahbenggay
post Jun 25 2022, 01:09 AM

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once seller put fake tracking code , buyer cant cancel order

but seller can do whatever shyt they one. Its shoppe

Seller = King
zerorating
post Jun 25 2022, 01:11 AM

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small company wont bother la, somemore shopee not going penalize the seller.

let it go. if you dont want quick refund, then just wait for the order to be expire due to seller refused to process the order.

even_steven
post Jun 25 2022, 01:15 AM

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If it was me, I'm just gonna ignore the seller's request. They can cancel it their self if they wanted to. Just play the waiting game. Your money still can get back. Just see if you are lucky or not.
pisces88
post Jun 25 2022, 01:23 AM

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QUOTE(ahbenggay @ Jun 25 2022, 01:09 AM)
once seller put fake tracking code , buyer cant cancel order

but seller can do whatever shyt they one. Its shoppe

Seller = King
*
how to put fake tracking code... itu shopee system generate one
lopo90
post Jun 25 2022, 01:31 AM

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QUOTE(amandamai @ Jun 25 2022, 12:38 AM)
they should honour it. but i think seller can also cancel it from their end i think
or just send you empty parcel and later give you refund

if they refuse, really can't force one
*
Guess it boils down to the seller's goodwill to honour the existing price
MrBaba
post Jun 25 2022, 02:08 AM

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Don't cancel let shopee deal with it , got compensation voucher one
Ameerzs
post Jun 25 2022, 02:31 AM

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If it a cheap item I don't bother with it, just let the system cancel and they will get penalty. But if expensive one better just cancel and get the refund back fast and buy from other seller, no reason to waste ur time on small thing like this.
kamfoo
post Jun 25 2022, 03:12 AM

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report consumer tribunal
mizi28
post Jun 25 2022, 03:15 AM

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move on
a few cancellation from seller side wont hurt them much
r3d2
post Jun 25 2022, 03:25 AM

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Save your conversation and report to shopee. Let shopee deal with unscruplous sellers.

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