I've noticed several times in the past few weeks that the Sunway toll (between Puchong and Sunway) deducts my card balance, although my ewallet still got more than enough money. Happened again today. Ewallet still got money. This happen to anybody else? Nasib I always keep some balance in my card.

Now I wonder if some cars that are stuck at the toll due to insufficient balance, actually not even their fault. Ewallet still go money, but toll die2 wanna deduct from card...

This post has been edited by killerjeya: Jun 1 2022, 09:16 PM

Sometime happen on me on NPE
Dunno why

weird...tht toll supposedly is pay direct deduct from ur e-wallet?

do u link ur tng card to e-wallet?

Ah sorry, read wrongly

This post has been edited by bananajoe: Jun 1 2022, 09:19 PM

Yes, linked. I pass that toll twice almost daily. So far this has happened 2 or 3 times in the past month. Every other time it deducts from my ewallet.

Just curious, did you pass via smarttag or RFID lane ?

TnG lane

Not sure how they configured their system



https://faqstrend.com/can-touch-n-go-ewallet-use-for-lrt/

Means it either choose ur card or ewallet.

This post has been edited by bananajoe: Jun 1 2022, 09:29 PM

This is for LRT not toll

I actually wanted to deduct from my TNG card, but lots of parking nowadays use PayDirect.

Which one? the pantai dalam one or the one near kampung dato harun?

for me the worst was the toll system hang or bugged out so had to wait for the people there to reset, but that was 2 years ago and haven't happened since.

While the article was about LRT, they also explain the mechanism behind ewallet and TnG.

They even explain about RFID.

I am just curious how they implemented this particular setup for this toll.

For tolls with Paydirect enabled, it should always deduct from the ewallet balance first. If your ewallet balance is insufficient, it will then deduct your card balance.

At least, that is how it should be. I've been using paydirect with no issues at all for years now. I have no idea what they did at this toll that is causing this problem now.

pay direct bug kot...damn

Yes, that supposed to be a case. Perhaps you should open a ticket to them if indeed a pay direct bug

Pantai dlm one

Already reported. Just thought I'd ask around if anybody else experienced the same issue.

I'll update here once they respond.

their system haywire..1st time i hear dint deduct from ur e-wallet balance