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Who kena ARISSTO ?
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darren_yuri
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 Sep 19 2023, 10:00 AM
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Lmao i revived the thread i guess.
I have been regular subscriber of Arissto coffee plan.
Recently most coffee capsules I have received are actually swollen/puffy with gas inside, I thought this only happens to potato chips but even Arissto coffee capsules also?
And the regular coffee cup size also reduced a lot compared to previous batch of coffee, it is not the machine fault since I have preset a brew level yet all coffee capsules from Arissto were not consistent at all.
Planning to just unsubscribe this Arissto coffee plan soon. They discontinued my favourite coffee flavor now most coffee capsules are packed with gas/swollen. This is serious concern.
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darren_yuri
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Sep 19 2023, 11:00 AM
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QUOTE(MrBaba @ Sep 19 2023, 10:56 AM) Thier hq at South city plaza . The hq look deserted for quite some time . Do you suggest to go straight to their HQ to cancel the subscription and return the coffee machine on the spot? I am bringing my CFO along so I hope not going to disappoint her. Probably after finish drinking all the capsules then only cancel. The coffee taste are getting more and more weird... |
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darren_yuri
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Sep 19 2023, 02:58 PM
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QUOTE(k_yagami @ Sep 19 2023, 12:36 PM) I've been getting swollen capsules too, and I have to press twice on the machine (one regular cup, one small cup) to get a better amount of coffee Well i guess that's their manufacturer problem not my machine problem. Anyway I will be cancelling the capsule subscription, drink finish my remaining capsules then return the machine. |
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darren_yuri
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Sep 28 2023, 08:56 PM
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QUOTE(bugijun @ Sep 19 2023, 09:03 PM) I have no issue with cancelling...and still.got.the machine...they never ask me to return Deposit got return? |
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darren_yuri
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Sep 29 2023, 12:08 PM
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QUOTE(bugijun @ Sep 29 2023, 07:41 AM) Got deposit? I totally cannot recall.... Mine gold plan have RM150 deposit. Probably not refundable hehe |
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darren_yuri
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Sep 29 2023, 12:09 PM
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QUOTE(MrBaba @ Sep 28 2023, 09:14 PM) Highly doubt it , but if don't need return device still good thou Yeah don't think can refund it, CS told me to exchange the deposit with Diamond/Arissto merchandise instead. |
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darren_yuri
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Sep 29 2023, 02:50 PM
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QUOTE(MrBaba @ Sep 29 2023, 02:02 PM) Faster go change later donno what will happen . If u go Thier hq memang look haunted Been told to fill up the termination form and return the unit to their office, a refund require 60 working days or more from the unit return haha |
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darren_yuri
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Sep 29 2023, 03:25 PM
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QUOTE(MrBaba @ Sep 29 2023, 02:56 PM) Thier hq 24/7 close one wo how to return Later I go drop by and see see |
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