syukur alhamdulillah i recently port from tune talk to digi

This message was sent from a MyDiGi phone

Even a tech idiot like me knew how to disable auto roam 😑

He disabled data roam already. Read the thread la

He is wrong when it is about roaming service.

A voicemail = call accepted. Thus the reason why I disabled voicemail and this is also a norm in Singapore. because in Singapore, even as someone receiving the phone call, you're and you will be charged as well (both callers and recipient).

and why are you charged as receiver when you roam? it is to do with the service where your network is riding on someone else's network. technically, AIS (the Thailand telco) is billing maxis for this guy's usage in Thailand.

I don't want to elaborate too much on technicality but it's all about usage of service + masuk voicemail means a call is accepted.

Sadly idiot like you know how to disable auto roam but don't know how to read.

It's a common issue at Maxis, recently they got system migration, still ongoing rectify God knows when 😂
Many issues come out like billing, unknown data passses charges, simcard cannot activate etcs

how would maxshit know if you enable voicemail, and left the simcard outside in malaysia (if it matters, when it shouldn't)?

I remembered last time I turned on airplane mode and used an external 3G modem with a vietnam simcard. never got roaming charges, even with voicemail turned on. but I ported out anyway, because of other maxshit reasons.

then got billed RM44k with celcrap lel. not my fault, they never cut off my credit limit, and they claim it doesn't matter. fought like mad, got it reversed.

memang our telcos are shit la.

yup, and many don't understand phone treat roaming into cellular data and cellular network
for cellular data just turn off data roaming
for cellular network you will need to turn on airplane mode, then on wifi or bluetooth if you need it
especially when you are in countries that are in contract with the telco you sign up with

mcmc mandate things like automatic subscription etc to prevent bill shock

so you will be charged for or auto subscribe to roaming if you do
1. outgoing and incoming calls
2. outgoing and incoming sms (if you are able to receive any sms)
in his case voicemail works like receiving incoming calls hence auto subs to roaming

all these charges are on contract basis between telco and the roaming package
these are the typical scenarios you will get charged
A: MY number in MY
B: MY number in SG
C: SG number
D: MY number in SG (your left hand gf travelling with you)

1. A call B, B will get charged & local charge for A, as A is calling using local cell tower, while B is using oversea cell tower.
2. B call A, B will get charged because B is using oversea cell tower, while A not
3. B call C, B will get charged, while C not
4. C call B, both will get charged, particular C might get international charge, why? Because C have to dial international exit code + country code to get to B, so it will get to MY then point back to SG, depending how the call route is being setup C might get international charge or just initial connection charge
5. B call D, both will get charged
the only thing is free is emergency call even there are no roaming partners, you would still be able to make such call

so, make sure to ask both side (your telco & the partners) to prevent bill shock to you and your friends
or just get a tourist sim

use a zero credit prepaid number when going overseas to see who missed called you

use the traveler prepaid when over there for data and wasap calls via data or free wifi

because you turned on airplane mode, both cellular data and network is off
in most cases when there is a roaming partner, even if you turned off data roaming
you will still be connected to the partner's cellular network

and voicemail is treated as incoming calls, voicemail is enabled by default,
if you didn't answer your call it will go into voicemail, they will treat it as you have accepted incoming call
some even allow incoming sms as trap



This post has been edited by junsheng: May 22 2022, 07:07 AM

When I travel, I will remember to call my Blood sucking Telco what to do so that not extra charges.

i believe he didn't disable the roaming access
just disable roaming access if doesn't want to use roaming service at all
call your mobile network provider and ask them to disable the service
turning of mobile data & data roaming on your phone settings, won't stop the mobile line from making an outgoing call & receiving call
once the user disable roaming access for his mobile phone, the sim card would not be able to connect to an overseas network operator
regardless if the mobile phone got an active voicemail, its still won't be charged roaming usage (if receive call) since the mobile line doesn't hook up with the overseas network operator in the first place

thats why i have so many country simcard...

actually all are test simcard with unli data/calls. but can use actually.

Reminds me of my mom. She's a senior citizen, not tech-savvy went to Tanjung Piai and got her Maxis charge for roaming in Singapore. Called Maxis and they cancel their 30 plus ringgit charge for ASEAN data roaming.

This one the user bodo dun understand. I don't think it's due to voicemail, but the guy pick up a call while roaming. While roaming, you will be charged when make / receive call. SMS receive free while roaming, but sending SMS will be charged. If want to save money, should've be on airplane mode or use local sim.

Can't claim ignorance about this. My colleague pernah kena 19k due to data roaming while not in preferred roaming network. Preferred roaming partner would be capped at RM99 (at the time), but due to the guy roam using a non-preferred partner, he kena charge pay per use data rate. Complaint like hell to MCMC also just discount 1k, need to pay balance 18k

You just an idiot.

must be orang muda that didnt knew you should not accept call when roaming

Now got voice over wifi. Will it works like roaming or local calls while in another country?

You don't have to. Some telcos apply charges if somebody called you and it went into your voicemail.

But the terms mentioned that the auto subscription is for outgoing call only. (Based on the Twitter thread)

It's for this exact reason, first thing I will check whenever I switch or subscribe new SIM is to DISABLE VOICEMAIL and DISABLE CALL FORWARDING.

I was overseas, had call/SMS roaming on, and had coordinated by calling my telco to make sure no data roaming and making sure no automatic per day roaming passes. I still roam on Malaysian SIM for incoming SMS (free) - TAC, OTP, etc. I manual lock on which local telco to get preferential per minute rate without subscribing roaming passes without worrying the rate because I don't expect to make outgoing and receive incoming call. I relied on local SIM for cellular and data.

Learnt my lesson when I was charged RM10/min for an unexpected incoming call that went into voicemail, and another hefty amount for me to retrieve and learn that it was from a banking telemarketer. Something about the call went from Malaysia to roaming telco, then went into the roaming telco's voicemail facility, ....

This one confirm sendiri bodo, then blame Maxis. Everytime this type of ppl will have this kinda case. You think Maxis so free wanna cheat your money?

Company or own expense?

https://www.maxis.com.my/en/terms-condition.../maxis-roaming/ - making calls doesn't mean just outgoing. Incoming also the same for roaming. If user bodo about this, shouldn't travel anywhere. Receiving calls is not free while roaming.

lol Maxis already admit their mistake and will refund the guy

Using company line, but personal travel to Japan. The guy claimed to be using data for working, but the IT guys proved that the guy:
1. Did not VPN to company network
2. Did not send any emails
3. Received a total of around 100MB email size. - We were using BlackBerry iirc during this time, so the BES server records was meticulous.

If I remember correctly, the total size charged was around 2GB worth of data in 5 days. Suspect that the guy was letting his son use Youtube coz 2GB of data at the time was quite a lot. IT also left off the hook coz emailed the guy a reminder to use preferred network operator + manual operator selection while travelling. The guy used automatic operator roaming

Last2 the guy kena potong gaji + bonus 0 to pay for the 19k. Pity him, but what to do.

I now use e-SIM for all my data roaming. Personal or business

Very very cheap and when I claim company no question ask

Lama i never hear voicemail, forgot it exist. Disabled it like ages ago

👏 👏
Mann u peoples are really gullible 🤭 he claims, u bought. Or malaysians are generally that easy to con.

pretty sure this is the reason i switched to prepaid and drop postpaid

from previous cases
apparently maxis is that free

Then he ownself salah, data roam is not autoroam.

If your autoroam still on, you will be charged.
No matter how stupid are you, if you ownself tak disable autoroam, then your fault lor

Easy scenario here : who the fuk go overseas and keep their maxis line on? Nobody. People will buy new sim card in that country or disable their phone line and use wifi only.

This case, he himself salah

Hmm 90 onli.

Maxshit oso dun wan case becum viral just pay his 90. Settle.

Do same things to other who dono how to viral this. Ezi 90M.

Some ppl memang tak paham bahasa.

Wow..mobile communication expert too..what a guy!

Thailand dah 5G active, tourist sim boleh enjoice

Still roam on Maxshit for what

Still need to monitor your my sim
In case got credit card scam can know alert from bank

I go indon last time
Accident angkat foodpanda call (waifu use my account in malaysia) then kena 1 day unlimited call sms charge

Aiyoyo! So much trouble.

complicated,
when your telco detect your ip address is from oversea they will deactivate vowifi
when vowifi first introduced in malaysia, it's basically like that... end of story

now digi & umobile (if not mistaken) allows vowifi while roaming
i'm only familiar with digi, since i canceled my maxshit account & didn't try others

digi scenario
A: MY number in MY
B: MY number in SG
C: SG number
D: MY number in SG (your imaginary gf travelling with you)

1. A & B both way vowifi call, local rate or free if unlimited calls
2. B call (outgoing vowifi) C, idd rate for B, no charges for C
3. C call (incoming vowifi) B, idd rate for C, no charges for B
4. B & D both way vowifi call, local rate or free if unlimited calls

so as long as you are in unlimited calls plan, vowifi calls to & from any MY numbers is free for digi
roaming outgoing and incoming rate don't apply, if it doesn't fallback to cellular network

This post has been edited by junsheng: May 22 2022, 10:14 AM

if he turn on his data auto deduct roam charges

dunno why he don't buy thai sim more cheap and much better than all local sim

99% of malaysia population can't figure out on how to solve roaming issue
most of the times, they just bring the local sim card to overseas without having any knowledge on the charges, how does roaming work
you'd be impressed on how many complaints pertaining to this issue that landed on service provider & skmm

Well tjat guy is a lawyer im sure he knows the legal aspects of it

Just write in complaint je...cc Gohkan Ogut, settle within 2 days, works all the times
Usually the ceo will forward the email to the management they'll quicky resolve, typical maxis 😆

This. I had a case where I was literally on a plane returning to Malaysia and a telemarketer called and directly got sent to voicemail since there's clearly no reception and airplane mode was on.

Came back to RM10 bill deduction and immediately called to cancel voicemail facility. What's annoying is its on by default so imagine how many others will get hit by it without realizing if they didn't check their bill.

Its weird. I go overseas so frequent on my Maxis line probably more then 10x this guy frequency. Never ever had such issue. Why is it some ppl always have these kinda issues and start blaming telco?

Thanks for your reply. Will try to check with Maxis on this matter.

https://www.maxis.com.my/en/faq/network/mob...not%20available.

With iPhone trying out simless phones next , we really need telco to be upfront About the possible charges

Aiyoo tarak baca thread ka?..bodo

Digi postpaid is the worst every month donno add-on what the fook stuff u don't need one.. plenty ppl around me kena.

Lanijiao macam maxis takde. So that why i port digi. For all the years no so called value added dunno mat chart charge by maxshit.

U can ask azbro, even his father also kena by maxshit.

This post has been edited by kcchong2000: May 22 2022, 11:11 AM

aint unlimited call and sms,.. means free ???...

Luckily I migrated out from Maxis 3 years ago.

So difficult to port out especially under a family plan. Every sim card need to reply YES to the port out sms. If not, the MNP process will fail.

Also, before can port out, need to settle all the outstanding bills which is fine but if the line is less than 6 months after changing plan or port in, cannot even port out. Must have at least 6 months usage first which is kinda stupid. If the service sucks, u stuck with Maxis for 6 months.

Anyhow, I waited for 7 months and port out to U Mobile and replied YES to all the MNP SMS sent to all the numbers.

Instead of paying RM 550 monthly for 5 lines, I now paid RM 200 monthly for the same service.

Digi purposely do it one , the only time they don't add on stuff u don't need is when the line is under company. Now use prepaid je don't want deal with complain every month zzzz

Voicemail is big money for the Telco industry, but most people don't really use it. People calling, can't get through - get charged for voicemail. To listen to voicemail, get charged. And there's this roaming thing. It's feels like a scam

I tried disabling my voicemail 5 times on celcom but failed despite the technical staff said it's successful. I don't want important work messages going into voicemail that could incriminate me if i didn't open them.

I got fed up and quit to another Telco.

Just complain to them gao gao

I belip all mobile operator r the same

Just off your phone or turn on airplane mode when oversea, the moment your hp show oversea network provider name, u will have the risk of being charge for roaming

This post has been edited by Ayambetul: May 22 2022, 11:40 AM

Boss, are you got trading in your CHR to new Merc GLC or not?

Getting X5.

Ohwaiiii

if it isn't viral, don't think they will entertain

Pretty much what you laid out.

I used to work in telco as CS (singapore) so I used to see all these cases so often. Especially when the residents are located at Woodlands and they connect to Malaysian telco and get charged.

When recommend to turn off intl roaming facility, they don't want, but complain phone auto connect to Malaysia telco.

Then ask to set Manual connect in Settings, say very mafan.

You say all liao lor

Well that's tech advancement for u.

well i had to explain this a lot of times about the technicality, to HR and the victims
worst our business involves in these kind of trade and our employees still inept about it
even with mandate rules, still they ignore it and manage to rack thousands in charges

solution to these kind of problems should come from multiple gov regulatory
- clearer explanations on how telecommunication works
- option to turn on and off roaming access facility to everyone

best one is to form an alliance and get rid of retail roaming price, just like what EU did
making cellular network trade behaves somewhat like backbone tier 2 internet, with wholesales price still exist
within EU, calls and sms is charged at local rate, roaming data and charges allowance is fixed and predefined
which is unheard of in any market, legal obligation to provide service at a loss if there is increase of cost
it also force the telcos within EU to negotiate for a better wholesales price
implement ways for a better cellular network routing and handover, offloading it to ims like volte vowifi to reduce cost

no shitty maxshit stuffs, we detected you are in oversea, vowifi OFF, pay us roaming fees



This post has been edited by junsheng: May 22 2022, 11:30 PM