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 iphone 11 unable to transfer file on Windows 10

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TSricardo_kaka87
post May 19 2022, 11:21 AM, updated 2y ago

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I would like to transfer my photos/videos from my iphone 11 to windows 10.

As usual, when I plugged in my iphone to my laptop, I clicked "Allow" for the device to access to photos and videos.

Then I go to my windows, and click on the iphone storage logo.

However, nothing appear..just empty.

Once a while, I may get to see my file, but when trasnfer, it may lost or suddenly unable to detect.

Kindly advise what should I do..

scorgio
post May 19 2022, 11:26 AM

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Delete all ur iphone drivers in Win10.

Restart ur ip11 also. Let both of them shake hand from fresh.

Also, use another lightning cable.
TSricardo_kaka87
post May 19 2022, 11:28 AM

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QUOTE(scorgio @ May 19 2022, 11:26 AM)
Delete all ur iphone drivers in Win10.

Restart ur ip11 also. Let both of them shake hand from fresh.

Also, use another lightning cable.
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mind to share what are the drivers that i need to delete?
XeactorZ
post May 19 2022, 11:55 AM

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cable loose
unplug and replug the cable again and try different usb port
Fzeo
post May 19 2022, 11:55 AM

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ya, reset/delete the driver and reinstall. should be working.

last time i use that technique. later i sub to google photo.

plus, some good photo i sent to myself thru telegram.

TSricardo_kaka87
post May 19 2022, 05:30 PM

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QUOTE(XeactorZ @ May 19 2022, 11:55 AM)
cable loose
unplug and replug the cable again and try different usb port
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tried new original cable, different port and different laptop (2 windows laptop)..still face similar problem
TSricardo_kaka87
post May 19 2022, 05:30 PM

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Junior Member
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QUOTE(Fzeo @ May 19 2022, 11:55 AM)
ya, reset/delete the driver and reinstall. should be working.

last time i use that technique. later i sub to google photo.

plus, some good photo i sent to myself thru telegram.
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can share which one to delete
tahfeikei
post May 19 2022, 05:51 PM

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From: opis
QUOTE(ricardo_kaka87 @ May 19 2022, 11:21 AM)
I would like to transfer my photos/videos from my iphone 11 to windows 10.

As usual, when I plugged in my iphone to my laptop, I clicked "Allow" for the device to access to photos and videos.

Then I go to my windows, and click on the iphone storage logo.

However, nothing appear..just empty.

Once a while, I may get to see my file, but when trasnfer, it may lost or suddenly unable to detect.

Kindly advise what should I do..
*
i transfer those files to my google drive
then access google drive from win 10
and download from there
biggrin.gif
XeactorZ
post May 19 2022, 08:25 PM

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QUOTE(ricardo_kaka87 @ May 19 2022, 05:30 PM)
tried new original cable, different port and different laptop (2 windows laptop)..still face similar problem
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Weird, try blow the lightning port of your iPhone?

And uninstall and reinstall iTunes

 

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