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> Forgot Password Function Not Working

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TSAugus7
post May 11 2022, 09:13 AM, updated 2w ago

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My wife account which was inactive for 2 years couldn't recover the password as no instructions was received in email

I created a burner account and did the same and also experienced the same issue. All spam box checked
jibpek
post May 11 2022, 09:36 AM

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Forgot which email address was used as well?

Once I was forced to reset my password and have difficulty to remember which email address I used.
TSAugus7
post May 11 2022, 10:16 AM

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QUOTE(jibpek @ May 11 2022, 09:36 AM)
Forgot which email address was used as well?

Once I was forced to reset my password and have difficulty to remember which email address I used.
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Lowyat don't have this function haha
jibpek
post May 11 2022, 10:39 AM

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QUOTE(Augus7 @ May 11 2022, 10:16 AM)
Lowyat don't have this function haha
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Yes, it should give a hint on which email address we used to register this account.

Like most other platform do
Dudeplay P
post May 11 2022, 03:14 PM

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my case is quite familiar, my username and password is correct but they asked me to reset however i not received any email instruction.

I try to email helpdesk still no respond except for autoreply

 

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