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OS BSOD in vista., Help.

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TSamyhs99
post Sep 25 2007, 04:57 PM, updated 19y ago

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I sometimes get bsod on my vista. I get it randomly and suddenly...
I uploaded a minidump file and some related files.
Hope that some pro can help me out.

I suspect is driver problem. But i don't know which driver is causing this problem...


Attached thumbnail(s)
Attached Image

Attached File(s)
Attached File  Mini092507_01.zip ( 16.86k ) Number of downloads: 13
Attached File  WERCCF4.tmp.version.zip ( 383bytes ) Number of downloads: 7
Attached File  WER_30828_0.sysdata.zip ( 20.12k ) Number of downloads: 10
renesisx
post Sep 25 2007, 05:05 PM

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ur spec bro?seems like u have more than 1 pc in ur siggy..which one eh?
TSamyhs99
post Sep 25 2007, 05:14 PM

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QUOTE(renesisx @ Sep 25 2007, 05:05 PM)
ur spec bro?seems like u have more than 1 pc in ur siggy..which one eh?
*
main rig. WER_30828_0.sysdata.zip shows all hardware on my pc and its driver..
I dunno how 2 read the minidump only...

Suspecting is creative a2zs driver problem...
cyew86
post Sep 25 2007, 06:51 PM

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from wat i heard, creative has drivers issue on vista
hurricane21
post Sep 25 2007, 07:48 PM

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try install the newest driver,
or update ur bios to latest version.

ot: y ur weather gadget can display properly but mine cant even search for wweather area?
SubKi||er
post Sep 25 2007, 08:04 PM

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OT: anyone can try download and open the zip files? any errors?
TSamyhs99
post Sep 25 2007, 08:15 PM

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QUOTE(cyew86 @ Sep 25 2007, 06:51 PM)
from wat i heard, creative has drivers issue on vista
*
Ya, suspecting that too. But wat i'm using is downloaded on creative website. But all creative software is not official...

QUOTE(hurricane21 @ Sep 25 2007, 07:48 PM)
try install the newest driver,
or update ur bios to latest version.

ot: y ur weather gadget can display properly but mine cant even search for wweather area?
*
There is ntg to do with the bios ok?
Whats the driver you are pointing to?

QUOTE(SubKi||er @ Sep 25 2007, 08:04 PM)
OT: anyone can try download and open the zip files? any errors?
*
Is there a problem? Let me try 1st.


Added on September 25, 2007, 8:16 pmI have no problem downloading and extracting. smile.gif

Come on, where are all the pro? flex.gif flex.gif flex.gif

This post has been edited by amyhs99: Sep 25 2007, 08:16 PM
SubKi||er
post Sep 25 2007, 08:19 PM

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QUOTE(amyhs99 @ Sep 25 2007, 08:15 PM)
Ya, suspecting that too. But wat i'm using is downloaded on creative website. But all creative software is not official...
There is ntg to do with the bios ok?
Whats the driver you are pointing to?
Is there a problem? Let me try 1st.


Added on September 25, 2007, 8:16 pmI have no problem downloading and extracting. smile.gif

Come on, where are all the pro? flex.gif  flex.gif  flex.gif
*
I'm getting error extracting though...nvm then...
tthm
post Sep 25 2007, 09:37 PM

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From your minidump,

BugCheck 1000008E, {c0000005, 81cf4824, 81cf1d21, 0}
Probably caused by : hardware ( nt!KiInitialPCR+124 )

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000 add byte ptr [ebx+81CFh],al

TRAP_FRAME: 81cf1d21 -- (.trap 0xffffffff81cf1d21)
ErrCode = 00000002
eax=81cf4c38 ebx=00000000 ecx=81d323c0 edx=00000000 esi=9e3ef9c8 edi=81cf4d10
eip=81cf4824 esp=81cf1d95 ebp=81cf1ce8 iopl=0 ov dn ei pl nz ac po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010e13
nt!KiInitialPCR+0x124:
81cf4824 0083cf810000 add byte ptr [ebx+81CFh],al ds:0023:000081cf=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: Idle

CURRENT_IRQL: 1b

MISALIGNED_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000 add byte ptr [ebx+81CFh],al

UNALIGNED_STACK_POINTER: 81cf1d95

LAST_CONTROL_TRANSFER: from 00000000 to 81cf4824

STACK_TEXT:
81cf1d91 00000000 00000000 00000000 00000000 nt!KiInitialPCR+0x124


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000 add byte ptr [ebx+81CFh],al

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

SYMBOL_NAME: nt!KiInitialPCR+124

MODULE_NAME: hardware

FAILURE_BUCKET_ID: IP_MISALIGNED

BUCKET_ID: IP_MISALIGNED

From the bolded error, it is mostly related to your hardware (either overheating/overstressing/unstable RAM) or simply bad driver.

If you have done before a memory diagnostic on your system and came out okay, why not try to uninstall your sound card and see if the problem still exist.

Btw, is this the first bluescreen your system had?
TSamyhs99
post Sep 25 2007, 11:34 PM

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My system is overclocked. >.<
But its prime stable for more than 24hrs on xp.

At 1st, i was at 2.6Ghz, i cant even install vista with that clock speed. so i reduced to 2.5 and installation can complete without a problem.
But once in a while, i'll get BSOD.

I will try run my pc at stock speed 1st. See whether there will be another BSOD. smile.gif

BTW, how you read the minidump file? mind to share?


Added on September 25, 2007, 11:52 pmJust finish done the memory diagnostic. And it came out without a problem.
Now i try orthos my cpu and rams see how...

This post has been edited by amyhs99: Sep 25 2007, 11:52 PM
TSamyhs99
post Sep 26 2007, 12:02 AM

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I always getting this error message.
CODE
Problem signature:
 Problem Event Name: BEX
 Application Name: wmiprvse.exe
 Application Version: 6.0.6000.16386
 Application Timestamp: 4549af45
 Fault Module Name: StackHash_e547
 Fault Module Version: 0.0.0.0
 Fault Module Timestamp: 00000000
 Exception Offset: 6b65cbea
 Exception Code: c0000005
 Exception Data: 00000008
 OS Version: 6.0.6000.2.0.0.768.3
 Locale ID: 1033
 Additional Information 1: e547
 Additional Information 2: 857c65f285a583b36ef8caaf0b5bacd3
 Additional Information 3: bf83
 Additional Information 4: e1f2a628771bc35fe8d223254822cfc8

Read our privacy statement:
 http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409




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shyjohn
post Sep 26 2007, 02:52 AM

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QUOTE(tthm @ Sep 25 2007, 09:37 PM)
From your minidump,

BugCheck 1000008E, {c0000005, 81cf4824, 81cf1d21, 0}
Probably caused by : hardware ( nt!KiInitialPCR+124 )

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000    add    byte ptr [ebx+81CFh],al

TRAP_FRAME:  81cf1d21 -- (.trap 0xffffffff81cf1d21)
ErrCode = 00000002
eax=81cf4c38 ebx=00000000 ecx=81d323c0 edx=00000000 esi=9e3ef9c8 edi=81cf4d10
eip=81cf4824 esp=81cf1d95 ebp=81cf1ce8 iopl=0        ov dn ei pl nz ac po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000            efl=00010e13
nt!KiInitialPCR+0x124:
81cf4824 0083cf810000    add    byte ptr [ebx+81CFh],al    ds:0023:000081cf=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  Idle

CURRENT_IRQL:  1b

MISALIGNED_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000    add    byte ptr [ebx+81CFh],al

UNALIGNED_STACK_POINTER:  81cf1d95

LAST_CONTROL_TRANSFER:  from 00000000 to 81cf4824

STACK_TEXT: 
81cf1d91 00000000 00000000 00000000 00000000 nt!KiInitialPCR+0x124
STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!KiInitialPCR+124
81cf4824 0083cf810000    add    byte ptr [ebx+81CFh],al

SYMBOL_STACK_INDEX:  0

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

SYMBOL_NAME:  nt!KiInitialPCR+124

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  IP_MISALIGNED

BUCKET_ID:  IP_MISALIGNED

From the bolded error, it is mostly related to your hardware (either overheating/overstressing/unstable RAM) or simply bad driver.

If you have done before a memory diagnostic on your system and came out okay, why not try to uninstall your sound card and see if the problem still exist.

Btw, is this the first bluescreen your system had?
*
Agree with tthm, this could be a memory failure. The debugger can't display virtual address in the esp register. How did you test the ram? To be effective, ram need to be tested one after another in each slot.
TSamyhs99
post Sep 26 2007, 07:27 AM

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QUOTE(shyjohn @ Sep 26 2007, 02:52 AM)
Agree with tthm, this could be a memory failure. The debugger can't display virtual address in the esp register. How did you test the ram? To be effective, ram need to be tested one after another in each slot.
*
I use windows memory diagnostic with 2 rams together.
Will do a memtest later. smile.gif

Now i still priming my cpu... no error found yet. smile.gif


Added on September 26, 2007, 8:24 am
QUOTE(amyhs99 @ Sep 25 2007, 11:34 PM)
My system is overclocked. >.<
But its prime stable for more than 24hrs on xp.

At 1st, i was at 2.6Ghz, i cant even install vista with that clock speed. so i reduced to 2.5 and installation can complete without a problem.
But once in a while, i'll get BSOD.

I will try run my pc at stock speed 1st. See whether there will be another BSOD. smile.gif

BTW, how you read the minidump file? mind to share?


Added on September 25, 2007, 11:52 pmJust finish done the memory diagnostic. And it came out without a problem.
Now i try orthos my cpu and rams see how...
*
Anyone knows whats is causing this problem?
Now everything is stable after tweaking some oc setting....
Will update when if i get another BSOD.

This post has been edited by amyhs99: Sep 26 2007, 08:24 AM
tthm
post Sep 27 2007, 09:38 PM

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QUOTE(amyhs99 @ Sep 26 2007, 07:27 AM)
I use windows memory diagnostic with 2 rams together.
Will do a memtest later. smile.gif

Now i still priming my cpu... no error found yet. smile.gif


Added on September 26, 2007, 8:24 am
Anyone knows whats is causing this problem?
Now everything is stable after tweaking some oc setting....
Will update when if i get another BSOD.
*
Each OS is built differently from one another, especially Windows Vista which is still feeding on milk powder but Windows XP on the other hand is already consider a 'matured' software.

If I remember correctly (from my reading of Windows Vista OC test), Windows Vista isn't that friendly to OC settings currently as the so called security is much tighter than Windows XP. You might need to wait until SP 1 for Vista before Windows Vista can shine.

Oh ya, you could read on this link below on some basic steps to use the Debugger,

[Step by Step] How to Analyze BlueScreen Dump, by using Microsoft Windows Debugger

This post has been edited by tthm: Sep 27 2007, 09:44 PM
littleway
post Sep 27 2007, 10:22 PM

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Make sures the drivers are signed for Vista, or else ensures that it was not a kernel mode driver.

 

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