A good agent (in western countries) can hire cleaners or technician for you but you have to pay for the costs of repair but most agents in Malaysia are lazy and only want quick money with little work.

It's better that you hire the repairmen yourself and watch that they do the work properly.

By right, your exclusive agent should be able to help you repair by hiring someone. If they don't, they are useless agent. The agent has no penalty/loss of money even if your house is not sold for more than 1 year, whereas you have bank loans to pay.

The lesson is NOT to hire exclusive agent in Malaysia because most are useless and lazy agents. The property agents in western countries are more professional.