Check if your DVR has parking mode enabled. Because from the angle shown, any sort of movement – either guys walking from the sides or hands moving in that gap at the bottom or even the scenery moving downwards as the car is getting lifted – should have triggered it to record short bursts (20 seconds each). Try to check the SD storage (once connected to DVR’s wifi) via the app* to see if you have any videos stored under the parking mode tab.

* since this is your first service I assume your DVR is the new 2023 model that just shows “Toyota” on the screen and needs the app for everything.

You should go back to the SC and show them the videos and tell them the recordimgs don’t show any of the stuff listed in your invoice being done. They can still dispute the 12minute blackout time, since items like engine oil can only be changed with car powered off, which is why I asked you to check if anything recorded in parking mode inside that blackout timeframe. Draining engine oil from bottom of car when it is jacked up obviously cannot be captured, but filling up new oil from the top could be captured by parking mode’s motion detection.

Either way, you definitely have a case. Don’t accuse them of anything first. Just say you’re seeking clarification.

If you find their follow up to your enquiry unsatisfactory, just escalate it straight by contacting UMW Toyota. Call them first, explain, get a report/case number, and then email them with your video evidence.

Imho, that they never handed you a bag containing replaced filter element and bottle with unused engine oil is suspicious enough. That is supposed to be standard SOP for any Toyota SC.

This post has been edited by dev/numb: Jul 12 2023, 11:15 PM

V-kool is probably the second most imitated brand of tint in this country (behind 3M), so even finding a genuine one is hard enough. My Harrier has V-kool installed, but the uncle who did it for me just retired and sold his business, and the new guy is arrogant and incompetent.

I’ve experienced other brands with comparable performance over the years. A friend has Sahara X installed on his XV for the last 3yrs and it’s actually really good. Can say comparable to V-kool. I think it comes from the same factory as Totalgard - if you search Totalgard on Google Maps the images of their main HQ also contain Sahara X related pics.

Also other brands with good reputation, like (prices in ascending order) IrisPro, Xpel and Llumar. My concern is more with installer competence. Frankly hard to place trust in new people after almost 2 decades with my old guy. The one time I went somewhere else, I either got scammed or the supposed original product (3M) was simply not as good as advertised.

This post has been edited by dev/numb: Jul 13 2023, 12:02 PM

Who are you trying to call? Your nearest SC number or some Toyota hotline?

With my SC, sometimes must let it ring for a long time before they pick up. Nowadays I just Wasap the guy who always handle my servicing (for previous Toyotas also) and he will set up everything for me.

You can also try to book a service appointment via the Toyota 24seven app.

Personal preference I guess. I quite like the new version (forgot the number, same velvet musk but packaging has thinner fonts), but the initial hit is kind of heavy. Should unseal it and just let the bottle sit somewhere else (room, bathroom, etc) for 2-3 days first.

Personally prefer their other line. Called Eldaran or Alderan or something. The a/c clip type shaped like a wheel. Can find on their official store on Shopee (carallmy_os I think). I like the ‘wood something’ blend, but you probably won’t as it’s a bit masculine (like men’s cologne or aftershave), but there are a couple other flavours.

Carall’s mildest type is the one you place under the seat that’s shaped like a thin flat soap bar. All have shampoo-esque smells, but people say they don’t last very long. Their most feminine line is the type you hang (paper sachets with string) from rearview mirror or wiper/signal stick. Supposedly very flowery/botanical.

This post has been edited by dev/numb: Jul 24 2023, 12:23 AM

Ya, the vents are small, and they only have one horizontal fin. Not really friendly to most vent-fit air freshener types.

Can change insurance on second year, no problem. If ending the tenure before switching, usually no hassle. Just let the new insurance provider/agent do it for you. Only if you switch halfway is a bit more troublesome, because you will have to visit old provider’s office to fill up form in order for them to credit unused amount back to your account.

For the Cross? Currently one of the hanging jar types from here;
https://my.purelyfragrances.com/collections...-air-fresheners
Cotton something flavour, if I remember correctly.

Spotted the blue one yesterday. Usually only see the white variant. The blue is quite nice under the sun as well. Still, for the money, I wish it came with a bit more, like 19” wheels (with suspension to compensate) or a dual exhaust.

Does anyone else suffer from severe time drift on the head unit? I synchronized the clock on both driver display and head unit to the second last time I had the car on Tuesday. Today (Saturday) I got in the car again and noticed the time on the head unit was around 20 seconds slower!! Grrr..

Sorry, I have no idea. I’m not based in KL/KV/Selangor region anyway. Some shopping malls may have those kiosks that sell car fragrances, but I mostly see local brands. Those that have Carall displayed usually only have variations of Regalia (and most probably fake). Never seen Brown Marks or any of the other Carall variants on display.

Yes, it’s true. Owner’s manual is included but you don’t get a service manual anymore. Service history is recorded in the Toyota 24seven app. You can just check with Toyota using number plate or chassis number and they should be able to pull up the records for you.

Yes, it’s true. Most new cars you need to follow the servicing schedule – X mth or X km, whichever comes first – in order to maintain warranty.

It’s supposedly an issue with the side mirror housing. Someone posted about it earlier on this thread. You can take to SC to get the housing changed but you will need to find a way to prove to them it’s coming from the housing.

The other way is to use duct tape.


Got one person also bought those door guard from Mr.DIY and stuck there.


This post has been edited by dev/numb: Sep 23 2023, 03:54 PM

Drive it around and judge for yourself. Some people are okay with the tint. For me the factory tint was useless because it let in way too much heat through the front. The sloped windshield and long dashboard on the Cross doesn’t help. On a hot day (which is essentially any afternoon in Malaysia when it’s not raining) you will notice the Auto setting on the climate control increasing and decreasing the fan speed to maintain cabin temperature because it’s trying to compensate for the heat collecting on that long dashboard that’s traveling back to you.

Pro tip:
The front dashcam is stuck onto the windshield, so if you decide to change the tint make sure your installer will stick it back for you. I advise you to buy a set of the DVR mounting bracket and 3M sticker from your SC (or ask you SA to get it for you as a gift when delivering the car). Reason is because the sticker is single use only and if you remove it when changing tint and then stick it back, the holding properties are not as strong and your dashcam will fall off. Your tint installer might replace that sticker with his own sticker, but usually it’s not ‘ngam’ and looks ugly when looking from the outside because the original sticker is some weird triangular shape. Bracket and sticker under RM20 from Toyota. If you want, I can share the part numbers for you to order. Also advisable to get one of those static cling stickers (from Shopee) to put between your new tint and the dashcam sticker. That way if you ever need to remove dashcam later yiu won’t damage your expensive new tint. Rear camera no need to worry. It’s a small unit only and your tint installer’s rectangular replacement tape is more than enough.

This post has been edited by dev/numb: Oct 14 2023, 12:37 AM

Which Prius you comparing to? Your TCCH fuel tank is Myvi sized. 36L only. The Prius C that was sold here also had the same size fuel tank and its range was also 600-700km. Don’t go and compare to the full size Prius with a 47L tank.

Pauline website says the new model has full glass roof. I wonder which Tanjung Rambutan patient is sitting on the ASEAN Toyota board, approving this heatstroke catalyst for the Southeast Asian climate. >_>

Cannot compare since I don’t own the petrol version.
Basically, if you want more power, get the 1.8. If you want fuel economy, get the hybrid. Simple.

Car was purchased for my mum. No complaints. You just need to keep your expectations in check. It is still a CKD car, so don’t expect CBU Japan levels of build quality.

Also, the Michelin Primacy 4 you get on Thai models is a bit better than the M’sian market Toyo Proxes tyres in terms of low frequency vibrations entering cabin when driving on rough roads. I noticed this on a friend’s hybrid after she switched tyres.

That is all I can say. As I stated, car was mainly purchased for my mum and I seldom drive it.

If you drive both back to back you will know what I’m talking about. Combined power output if you floor the pedal might be more on the Hybrid (for initial acceleration), but honestly you would not be looking at any Cross model if flooring the pedal was your goal. For more regular everyday driving situations, the 1.8 G/V models will give you more power with less pedal travel. The most noticeable will be uphill, at the expense of poorer fuel economy obviously. For example, overtaking a bus/lorry going up a hill – the pure petrol model will overtake easily with pedal press 1/2 way down, while the hybrid might need 2/3.

This post has been edited by dev/numb: Mar 5 2025, 12:13 PM