Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Internet Issue, Can but can't access websites

views
     
TSPerspective2021
post Apr 3 2022, 11:51 PM, updated 4y ago

Getting Started
**
Junior Member
178 posts

Joined: Feb 2021
I have this problem for quite a few months.
I can't access certain websites/Applications at a certain time.
the websites are random, but surely not something popular like WhatsApp or YouTube.
List of websites/Applications that I cannot access in specific day/hours in a month (can be any day, any hours, quite random)
1. Telegram
2. Zoom
3. Lazada
4. Shopee
5. Microsoft Sharepoint
and many more... (I should list them down next time)

I can't access in certain time, but I can access them the next day.
Most of the day I can access them, but there is 1 or 2 days in a month, I can's access certain of them.

I called hotlink a few times,
they asked me to check this, check that, reset this refresh that...
after ding ding dong dong,
then they said it is my phone problem.

but at anytime,
once my phone connected to the wifi,
I can use just any websites/applications.
but just not working with HUP.

I am using Hotlink Unlimited Plan 3mbps.
Anyone is facing this issue?
Raymond T.
post Apr 3 2022, 11:54 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
QUOTE(Perspective2021 @ Apr 3 2022, 11:51 PM)
I have this problem for quite a few months.
I can't access certain websites/Applications at a certain time.
the websites are random, but surely not something popular like WhatsApp or YouTube.
List of websites/Applications that I cannot access in specific day/hours in a month (can be any day, any hours, quite random)
1. Telegram
2. Zoom
3. Lazada
4. Shopee
5. Microsoft Sharepoint
and many more... (I should list them down next time)

I can't access in certain time, but I can access them the next day.
Most of the day I can access them, but there is 1 or 2 days in a month, I can's access certain of them.

I called hotlink a few times,
they asked me to check this, check that, reset this refresh that...
after ding ding dong dong,
then they said it is my phone problem.

but at anytime,
once my phone connected to the wifi,
I can use just any websites/applications.
but just not working with HUP.

I am using Hotlink Unlimited Plan 3mbps.
Anyone is facing this issue?
*
Maybe there's some throttle on going with Unlimited Plan OR too slow to load
GOPI56
post Apr 4 2022, 12:17 AM

Regular
******
Senior Member
1,494 posts

Joined: Dec 2012
QUOTE(Perspective2021 @ Apr 3 2022, 09:51 AM)
I have this problem for quite a few months.
I can't access certain websites/Applications at a certain time.
the websites are random, but surely not something popular like WhatsApp or YouTube.
List of websites/Applications that I cannot access in specific day/hours in a month (can be any day, any hours, quite random)
1. Telegram
2. Zoom
3. Lazada
4. Shopee
5. Microsoft Sharepoint
and many more... (I should list them down next time)

I can't access in certain time, but I can access them the next day.
Most of the day I can access them, but there is 1 or 2 days in a month, I can's access certain of them.

I called hotlink a few times,
they asked me to check this, check that, reset this refresh that...
after ding ding dong dong,
then they said it is my phone problem.

but at anytime,
once my phone connected to the wifi,
I can use just any websites/applications.
but just not working with HUP.

I am using Hotlink Unlimited Plan 3mbps.
Anyone is facing this issue?
*
Looks like your mobile telco is doing some throttling since you mentioned there is no issue when on Wifi.

Try upgrading your mobile telco plan. The 3Mbps speed in your current package is quite slow, suitable for lite usage.
jonmv
post Apr 4 2022, 01:09 AM

Getting Started
**
Junior Member
198 posts

Joined: Jan 2003
From: KL


try setting google.dns on phone
zuozi
post Apr 4 2022, 02:02 AM

Regular
******
Senior Member
1,262 posts

Joined: Oct 2009
QUOTE(Perspective2021 @ Apr 3 2022, 11:51 PM)
I have this problem for quite a few months.
I can't access certain websites/Applications at a certain time.
the websites are random, but surely not something popular like WhatsApp or YouTube.
List of websites/Applications that I cannot access in specific day/hours in a month (can be any day, any hours, quite random)
1. Telegram
2. Zoom
3. Lazada
4. Shopee
5. Microsoft Sharepoint
and many more... (I should list them down next time)

I can't access in certain time, but I can access them the next day.
Most of the day I can access them, but there is 1 or 2 days in a month, I can's access certain of them.

I called hotlink a few times,
they asked me to check this, check that, reset this refresh that...
after ding ding dong dong,
then they said it is my phone problem.

but at anytime,
once my phone connected to the wifi,
I can use just any websites/applications.
but just not working with HUP.

I am using Hotlink Unlimited Plan 3mbps.
Anyone is facing this issue?
*
Company using hotlink for staff
My personal line maxis

I thought possible company phone issue after i switching the hotlink sim card to my personal phone i notice much more slower sometimes the page not even loaded

What I do just simply restart the phone everything is okay , sometimes after out of wifi switching to data similar problem happen again after 10 seconds still not working i simply just restart the phone
tahfeikei
post Apr 14 2022, 10:53 AM

TALK TO MY ENGRISH
******
Senior Member
1,247 posts

Joined: Feb 2013
From: opis
you all need to either:
1 . turn on and off airplane mode
or
2. switch off and on the phone

#Hotlink please explain if maxis is aware of this issue ?
intensecooling
post Aug 22 2022, 02:48 PM

Getting Started
**
Junior Member
76 posts

Joined: Aug 2022
QUOTE(tahfeikei @ Apr 14 2022, 10:53 AM)
you all need to either:
1 . turn on and off airplane mode
or
2. switch off and on the phone

#Hotlink please explain if maxis is aware of this issue ?
*
what i did always whenever feel internet slow...everytime need to do this so troublesome

 

Change to:
| Lo-Fi Version
0.0156sec    0.54    5 queries    GZIP Disabled
Time is now: 2nd December 2025 - 05:42 PM