if with kids ok la
i will avoid as much as possible, not my type, i just cant stand the noise and the low class guests

Went during cny. Breakfasts buffet standard dropped and one or two internal services were closed due to covid but apart from that business as usual.

Rooms are good and crowded. Crowded is good in this case as only crowded hotels can give full service.

I went to an expensive resort in langkawi just after the lockdowns and regretted. No crowd and many services and internal restaurants were closed. Feels wasted.

most underrated hotel..... too crowded as i went there during holiday.... even the buffet also wait for long Q

it get's quite noisy during school holidays, otherwise it's good. avoid the lagoon access room's if you have to go during school holidays.

other times, no issues. rock royalty is good if you want access to the royalty lounge for breakfast, and drinks all day. But it's on the top two floors. The lagoon access is awesome - opens up directly to the pool, for couples, they usually will give you rooms on the right side of the hotel, where it is quieter and away from the kids section.

Stayed there 3 weeks ago.

Overall experience is OK.

Room:
1. Good and clean, everything works, aircond is cool. Hot water is working. Due to pandemic each room has a sticker which proves that nobody has entered the room after the cleaner clean & satanize it.

Pool & Water park:
1. Pool are well maintained, hardly any dirt except dried leaves. There's even an underwater speaker which you could listen while diving underwater lol.
2. Pool bar was closed when I was there mayb it's open later in the evening, I use the pool during morning only.
3. Water park slide is working fine however hotel is expected to close the water park for renovation somewhere in Apr do check with them first.

Restaurant
1. Hotel breakfast is normal, due to pandemic you can't take the food yourself. Staff will be assisting you with it. Can be crowded and busy during peak hour.
2. Hard Rock Cafe was good, price abit on the higher side but taste wise is good for me.

Overall verdict
It's still a nice hotel to stay and relax. However it can be crowded during weekends / sch holidays. So far during my stay night time is rather quiet and you can enjoy the sound of the sea at night at your balcony.