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 OneXox No Service in USA, Used to have service but now no more

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TSmtnglacier
post Mar 16 2022, 11:40 AM, updated 3y ago

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I have an onexox number that was working fine in USA. But until recently it couldn't register on any service in USA, phone is showing No Service. Any ideas on why this happens?
TSmtnglacier
post Mar 16 2022, 01:42 PM

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QUOTE(luqman98x @ Mar 16 2022, 12:36 PM)
Could be related to AT&T's 3G shutdown, as Celcom is using AT&T as roaming partner. Maybe try roam on T-Mobile?

AT&T will eventually go 4G/5G network only
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Huh, interesting bit. This might be it. Tried on T-Mobile but still doesn't work sad.gif

I've contacted OneXox and I honestly don't know if they can help or not.
TSmtnglacier
post Mar 28 2022, 03:56 AM

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QUOTE(ezekieldavidchong @ Mar 27 2022, 10:08 AM)
Did you check the Validity date?
Maybe more then 2 yeas already and you did not notice?
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I just bought the number few months ago and it was working then in USA. Cue to March 2022, suddenly it wasn't working anymore. I extended the validity to 2025.
TSmtnglacier
post Mar 28 2022, 03:58 AM

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QUOTE(poh880 @ Mar 27 2022, 05:23 PM)
XOX have no roaming partner in USA. Time to MNP to another bigger telco.
Chilli sause
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I'm going through back and forth with OneXox, they have asked me to restart my phone several times and it's still not working. I think you're right. I like Onexox tho because of its long validity.
TSmtnglacier
post May 11 2023, 04:05 AM

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Just an update for those who are interested. Shortly after I contacted OneXOX about this issue, it seemed they updated their website to no longer offer connectivity in USA. OneXOX CS team said that their USA roaming partner (AT&T) has shutdown its 2G and 3G network, causing OneXOX subscribers lose connectivity.

Since then, I have switched to Hotlink 365 days plan and it works perfectly now in USA.

 

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