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 Macbook Pro M1 Mac OS Big Sur installation error, Unable to create profile

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TSNapalm_man
post Mar 16 2022, 08:15 AM, updated 4y ago

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Hello guys,

I'm facing an issue where I can't create a profile after installed the Mac OS Big Sur, it shows "Computer account creation failed". Then I booted to the recovery, open the terminal and type reset password. It open a window for us to reset password but it appears another error stated "couldn't verify credentials because directory server does not support requested authentication method", this is the 2nd time I reinstalled the OS and still getting this error. Any idea how to solve this?

The previous Mac OS doesn't have this kind of issue.

I did post on the Apple section but no respond until now, just wan to know if you guys have any solution on this.


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TSNapalm_man
post Mar 16 2022, 11:04 AM

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723 posts

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Updates 16/3/2022

Apple called me for support, unfortunately the result still the same and we basically just repeat the same step as I did yesterday.

If this problem solved, I will write down the solution here in-case you guys ever encounter this problem.

 

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