If the internet sometimes disconnects randomly and PON light on the modem is blinking instead of solid green it is TM's side fault?
Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Apr 30 2022, 08:34 AM
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani 
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kamil129 liked this post
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May 1 2022, 09:48 AM
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5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(kamil129 @ Apr 30 2022, 11:49 PM) most probably. meanwhile you can check your fiber cable whether it's loose from the modem/bent/damaged from inside of your house. if it's fine, call 100 to report. so, called them and they came and did some testing then replaced the modem to a newer one. Been 24 hours so far no issues. |
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May 1 2022, 08:39 PM
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5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(soonwai @ May 1 2022, 03:28 PM) No charges correct? Just wondering cos last month someone said TM charged them for the visit to replace the modem. nope but gotta wait for the bill to be sure |
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May 27 2022, 11:21 PM
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QUOTE(soonwai @ May 27 2022, 07:35 PM) Earlier this month, got someone replaced modem also. Tag him see if he got charged RM53 or not. Myself so far, replaced 2 x modems, no charge but was 3/4 yrs ago. no charges same as previous billMacam mana? Did TM charge u for the modem replacement visit? |
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