Hello,

I have an older account that was locked due, I cant remember what was the exact error message last time when I tried to login but anyhow, I tried to reset it but not getting the email link for it.
I created a new account with another email to post this on here, i tried emailing to helpdesk (since last month) with that locked account email address but no response so far. Need assistance to help reset the password. The account is quite legend and reputable so quite sayang to just let go.