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 PC keeps killing second disk drive

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TSsearhino
post Feb 19 2022, 11:35 AM, updated 10 months ago

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previous second storage disk:
1 1tb hdd -used for about 1 year (2020 - 2021)
1 500gb hdd - used not even 1 month (2021 dec - 2022 jan)
both have same problem, at first often disconnecting and reconnecting until later files become corrupted and disk unreadable.


tried changing sata cable but same problem.
switched sata port, same problem.
tried connecting externally with disk docking station through usb, same problem.
cry.gif

suspecting power supply issue, so i tried connecting 3 disk drives at once, all disks were running, no signs of power failure.

Finally gave up hope on hdds and bought another ssd for second storage....only to encounter similar issue again doh.gif



currently using 2 disks:
1 ssd for main boor disk (operating fine, more than 2 years using)
1 ssd for second storage disk (just bought 1 month now got problem)


details of problem for second ssd:
Last night suddenly received notification "smart error".
Very slow loading when tried to open file in this ssd.
Later can't access, in my PC still show disk drive letter but no stating of storage. Is this the description of "Raw disk"?
restart PC, things turned normal, check file system and scan for disk error but found no error.
Minutes later same problem.

Today morning back to normal. rclxub.gif But i guess same problem going to recur just like what had happened to my 2 previous hdds.

Any help will be appreciated?












kk131
post Feb 19 2022, 11:44 AM

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Not trying to solve your problem .. I hope you RMA'd the previous hard drives if they were still in warranty?
TSsearhino
post Feb 19 2022, 11:47 AM

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QUOTE(kk131 @ Feb 19 2022, 11:44 AM)
Not trying to solve your problem .. I hope you RMA'd the previous hard drives if they were still in warranty?
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the previous hdds were warranty void because i opened up their casing to see whether they are spinning, which they were.

TSsearhino
post Feb 19 2022, 11:50 AM

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QUOTE(InitialB @ Feb 19 2022, 11:47 AM)
Probably............

Not going to spoon feed or offer free advise.

Get a professional.
*
I did consult some PC technician near my home area but no ideas...not professional enough...im sure lowyat many pc experts...

acbc
post Feb 19 2022, 11:53 AM

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Since the external drive is also kaput, sounds like a motherboard problem instead.

It could be a power supply problem too so replace that first. If still the same, replace the entire motherboard.

Consider adding an AVR or UPS too. This will help to filter out bad spikes from the power sockets. My torrenting machine has 3 drives and 2 external drives with a stock 200W PSU. But I did add an UPS to protect the machine.

This post has been edited by acbc: Feb 19 2022, 11:55 AM
jetblast
post Feb 19 2022, 11:53 AM

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Is your cpu running at 100 percent all the time? Do you have any recording software that might be writing constantly to your drive?
Dark_Knight90
post Feb 19 2022, 11:54 AM

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Can you provide more details on your PC specs, how old is your PSU?

If your PSU is modular there is a possibility if you not using the OEM connectors, it could harm your HDD based on what other people have reported.
Wedchar2912
post Feb 19 2022, 12:00 PM

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QUOTE(searhino @ Feb 19 2022, 11:35 AM)
...
currently using 2 disks:
1 ssd for main boor disk (operating fine, more than 2 years using)
1 ssd for second storage disk (just bought 1 month now got problem)

...
*
So your main ssd where your OS is installed: is it also a SATA cable connected disk?
I don't know if you wanna try this, but you can swap the sata connections with the secondary disk to rule out sata port and cable issues.



TSsearhino
post Feb 19 2022, 12:11 PM

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QUOTE(acbc @ Feb 19 2022, 11:53 AM)
Since the external drive is also kaput, sounds like a motherboard problem instead.

It could be a power supply problem too so replace that first. If still the same, replace the entire motherboard.

Consider adding an AVR or UPS too. This will help to filter out bad spikes from the power sockets. My torrenting machine has 3 drives and 2 external drives with a stock 200W PSU. But I did add an UPS to protect the machine.
*
Already using UPS, i did suspected the PSU but the main ssd boot disk has been operating fine ever since so this is puzzling me.
Change motherboard...will consider that as last resort.

TSsearhino
post Feb 19 2022, 12:12 PM

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QUOTE(jetblast @ Feb 19 2022, 11:53 AM)
Is your cpu running at 100 percent all the time? Do you have any recording software that might be writing constantly to your drive?
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no. Just normal PC, no heavy load. Even my storage disk is still full of space.
TSsearhino
post Feb 19 2022, 12:15 PM

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QUOTE(Dark_Knight90 @ Feb 19 2022, 11:54 AM)
Can you provide more details on your PC specs, how old is your PSU?

If your PSU is modular there is a possibility if you not using the OEM connectors, it could harm your HDD based on what other people have reported.
*
This PSU is part of the package when i bought this custom PC set. Cheap 500w PSU but since my hardware stuff are all low powered device, it should be up alright.
Moreover, my pc never auto-restart or turn off by itself as far as i can recall...

TSsearhino
post Feb 19 2022, 12:16 PM

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QUOTE(Wedchar2912 @ Feb 19 2022, 12:00 PM)
So your main ssd where your OS is installed: is it also a SATA cable connected disk?
I don't know if you wanna try this, but you can swap the sata connections with the secondary disk to rule out sata port and cable issues.
*
already tried that.

Cold|Drawn
post Feb 19 2022, 12:22 PM

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what's the brand of the SSD? I'm suspecting dramless SSD.
TSsearhino
post Feb 19 2022, 12:23 PM

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user posted image
TSsearhino
post Feb 19 2022, 12:26 PM

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QUOTE(Cold|Drawn @ Feb 19 2022, 12:22 PM)
what's the brand of the SSD? I'm suspecting dramless SSD.
*
main boot disk : 223GB Patriot Burst (SSD)
second storage disk : 447GB PNY CS900 480GB SSD (SSD)

Satori 14118a
post Feb 19 2022, 12:27 PM

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QUOTE(searhino @ Feb 19 2022, 11:47 AM)
the previous hdds were warranty void because i opened up their casing to see whether they are spinning, which they were.
*
Wtf man.
TSsearhino
post Feb 19 2022, 12:29 PM

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QUOTE(Satori 14118a @ Feb 19 2022, 12:27 PM)
Wtf man.
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Those hdds are not really expensive so i'm not really concern about it...i like to be certain of the actual problem.

Wedchar2912
post Feb 19 2022, 12:30 PM

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QUOTE(searhino @ Feb 19 2022, 12:16 PM)
already tried that.
*
If you have tried it, then I worry it maybe your psu... very high chance.
And it seems that it is one of those gremlins that is hard to pin point.

You have a spare good psu? (don't swap the sata power cable, cos your main C drive is also important)

Your OS maybe at fault also, but I doubt it.
TSsearhino
post Feb 19 2022, 12:31 PM

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QUOTE(Dark_Knight90 @ Feb 19 2022, 11:54 AM)
Can you provide more details on your PC specs, how old is your PSU?

If your PSU is modular there is a possibility if you not using the OEM connectors, it could harm your HDD based on what other people have reported.
*
PSU, motherboard, main ssd boot disk all 3 about 2 years old.

Cold|Drawn
post Feb 19 2022, 12:33 PM

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QUOTE(searhino @ Feb 19 2022, 12:29 PM)
Those hdds are not really expensive so i'm not really concern about it...i like to be certain of the actual problem.
*
CS900 is a dramless SSD. If your SSD using behavior involves writing large files over few GB, then erase them

eg: installing a huge game, then uninstall. Probably reinstall back again
eg: you torrent straight to your SSD only to delete them off.

Then you're in for a "treat"

look for dramless SSD stability issue, you'll get what I mean.

TSsearhino
post Feb 19 2022, 12:34 PM

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QUOTE(Wedchar2912 @ Feb 19 2022, 12:30 PM)
If you have tried it, then I worry it maybe your psu... very high chance.
And it seems that it is one of those  gremlins that is hard to pin point.

You have a spare good psu? (don't swap the sata power cable, cos your main C drive is also important)

Your OS maybe at fault also, but I doubt it.
*
actually i did swap both power calbe and sata cable...yet the main ssd remains fine. Anyway, i will tried to get a new PSU soon to see whether the problem goes away.

TSsearhino
post Feb 19 2022, 12:37 PM

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QUOTE(Cold|Drawn @ Feb 19 2022, 12:33 PM)
CS900 is a dramless SSD. If your SSD using behavior involves writing large files over few GB, then erase them

eg: installing a huge game, then uninstall. Probably reinstall back again
eg: you torrent straight to your SSD only to delete them off.

Then you're in for a "treat"

look for dramless SSD stability issue, you'll get what I mean.
*
Will read more about that dramless ssd.

But how do we explain about those previous 2 hdds that failed with almost similar symptom?

Wedchar2912
post Feb 19 2022, 12:38 PM

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QUOTE(searhino @ Feb 19 2022, 12:34 PM)
actually i did swap both power calbe and sata cable...yet the main ssd remains fine. Anyway, i will tried to get a new PSU soon to see whether the problem goes away.
*
It could be that your primary ssd's hardware is built better and can tolerate the "dirty" power coming from the psu, while the other hdds and ssd are not so well built.

Cold|Drawn
post Feb 19 2022, 12:40 PM

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QUOTE(searhino @ Feb 19 2022, 12:37 PM)
Will read more about that dramless ssd.

But how do we explain about those previous 2 hdds that failed with almost similar symptom?
*
how about your power supply? ketchup and mustard type?
PJng
post Feb 19 2022, 12:41 PM

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What open disk to see?
When touch already can feel still spinning or not
kesvani
post Feb 19 2022, 12:45 PM

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Sound more like Window issue than hardware issue to me
netmatrix
post Feb 19 2022, 01:41 PM

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QUOTE(searhino @ Feb 19 2022, 12:23 PM)
user posted image
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Alamak.... X-Five power supply. Better to use the cheapest 80 Bronze power supply than this if you are running more than 2 drives.

Drives that suddenly turn RAW or missing folders indicate power loss at any time data is being written. Windows will try to rebuilt the missing write but from last session. Thats why missing folder. But if become RAW that mean partition data is corrupted. Usually can recover data

Anyway are you buying used drives? Usually used drives over 10000 hours is about half of its lifespan already.

This post has been edited by netmatrix: Feb 19 2022, 02:32 PM
melz84
post Feb 19 2022, 01:48 PM

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You mentioned that the 2nd drive keeps connecting and disconnecting. Likely that your pc ia detecting it as a removable drive. I think there's something that you needed to tweak to set it as a perm drive. Try googling for that. I had that issue years back on my desktop.
TSsearhino
post Feb 20 2022, 12:06 AM

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QUOTE(netmatrix @ Feb 19 2022, 01:41 PM)
Alamak.... X-Five power supply. Better to use the cheapest 80 Bronze power supply than this if you are running more than 2 drives.

Drives that suddenly turn RAW or missing folders indicate power loss at any time data is being written. Windows will try to rebuilt the missing write but from last session. Thats why missing folder. But if become RAW that mean partition data is corrupted. Usually can recover data

Anyway are you buying used drives? Usually used drives over 10000 hours is about half of its lifespan already.
*
Ya cheap power supply but never expect it to be too lousy.

No, i bought new drives. The packing came with original box.

One of my previous hdd had been labeled bad disk. Even its volume stated had shrinked to 4gb from 500gb.
Don't think can recover data anymore, fortunately most of important files saved in the main ssd.

As for the newly bought ssd, just now i test scan with Victoria app. During the scan, suddenly received same notification "0x02 smart error" from HDD regenerator app(which runs in the background all the time). However, in victoria app didn't found any error. rclxub.gif

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TSsearhino
post Feb 20 2022, 12:11 AM

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QUOTE(PJng @ Feb 19 2022, 12:41 PM)
What open disk to see?
When touch already can feel still spinning or not
*
true, but the cooler fans in pc were also transmitting some vibration so i wanted to be more certain. I'm still noob to PC stuff btw tongue.gif

TSsearhino
post Feb 20 2022, 12:13 AM

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QUOTE(melz84 @ Feb 19 2022, 01:48 PM)
You mentioned that the 2nd drive keeps connecting and disconnecting. Likely that your pc ia detecting it as a removable drive.  I think there's something that you needed to tweak to set it as a perm drive. Try googling for that. I had that issue years back on my desktop.
*
Don't think so. The connection problem only happened on the 2 hdds but not on the ssd.

laksamana
post Feb 20 2022, 12:14 AM

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QUOTE(Cold|Drawn @ Feb 19 2022, 12:33 PM)
CS900 is a dramless SSD. If your SSD using behavior involves writing large files over few GB, then erase them

eg: installing a huge game, then uninstall. Probably reinstall back again
eg: you torrent straight to your SSD only to delete them off.

Then you're in for a "treat"

look for dramless SSD stability issue, you'll get what I mean.
*
I agree you shouldn't do those things you describe on to a SSD, but so far I've never bothered about DRAM SSD's that much and never really encountered any issues whatsoever

One problem I have run into on my old i5-2400 system was that the motherboard SATA controller had (probably) completely died, rendering any combination port / drive connected being undetected at the BIOS level
TSsearhino
post Feb 20 2022, 12:26 AM

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QUOTE(netmatrix @ Feb 19 2022, 01:41 PM)
Alamak.... X-Five power supply. Better to use the cheapest 80 Bronze power supply than this if you are running more than 2 drives.
*
One more thing i like to add is, the hdd encounter similar issue when i connected with external hdd docking station.
https://shopee.com.my/T-T-MAIWO-Two-Port-HD...AiABEgIAZ_D_BwE

this device came with its own power supply thus this raise the question whether the root of the problem is really the faulty PSU?

This post has been edited by searhino: Feb 20 2022, 12:28 AM
1024kbps
post Feb 20 2022, 01:12 AM

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QUOTE(searhino @ Feb 20 2022, 12:26 AM)
One more thing i like to add is, the hdd encounter similar issue when i connected with external hdd docking station.
https://shopee.com.my/T-T-MAIWO-Two-Port-HD...AiABEgIAZ_D_BwE

this device came with its own power supply thus this raise the question whether the root of the problem is really the faulty PSU?
*
PC component are delicate stuff, you can't just simply use any psu or docking station to power your HDD.
Good psu will prolong the lifespan of your hardware due to tight voltage control, safety , ect

cheap one will bring down your hardware .
Skylinestar
post Feb 23 2022, 07:54 PM

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QUOTE(searhino @ Feb 19 2022, 12:23 PM)
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*
what's the spec of your pc?

i have a similar issue with my parent's old pc (spec in my siggy). intel 4th gen cpu, ASRock H81 motherboard, 1 ssd (primary, OS drive) and 1 hdd (my rubbish drive). powered by 550w FSP psu.

initially, my hdd will randomly disconnect. it doesn't happen all the time. when it does, it will happen the whole day. when it doesn't, it will be fine for a whole week. ssd is running perfectly fine.

now, when i start up my pc, it will say there is no boot device (therefore unable to enter windows). it fails to detect my ssd. pressing the reset button on the case doesn't fix it. if i shut down the pc and start it up again, it will boot up just fine (and enter into windows). it happens everyday. (i shutdown my pc every day).

things i've tried but don't fix: connect different sata ports (SATA_2 to SATA_1 port on motherboard), replace sata cable, replace motherboard cmos battery, reset bios.

i think it's a motherboard issue. icon_question.gif

This post has been edited by Skylinestar: Feb 23 2022, 07:55 PM
alexei
post Feb 28 2022, 03:26 PM

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suggest install OpenHardwareMonitor to log the voltage rails, look for max values for spikes and such on the 12V,5V and 3.3V rail.

Or, change the PSU first.
Mea Culpa
post Mar 1 2022, 06:32 AM

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From experience I can say 90% due to PSU. Sometimes its the power outlet. Try not to share with AC unit. Check for grounding. Can have loose contact on wall socket or PSU cable problem.

If the DATA is IMPORTANT, use good quality PSU. Not about how much wattage.. focus on quality built with safety features and stable output.


Bad ones wont be able to sustain its voltage rails within 5% tolerance under load. and also many more other problems such as bad ripples, Y capacitor leakage.. and etc..

This post has been edited by Mea Culpa: Mar 1 2022, 06:40 AM

 

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