Hey guys, I have a Sony WI-C300 Bluetooth earphones that I frequently use. It works well with my android phone, but I'm encountering this problem on my work laptop (Windows 10);

After a while in a meeting, I'd say about 5 mins, suddenly there wouldn't be any sound. I'd have to disconnect the earphone and reconnect and then the sound comes back. I've turned off "allow windows to save power on this device" but yet it occurs again and again.

I'd like to emphasise that I use the earphones on my phone for more than 1 hour and it works perfectly. I've tried this on my other work laptop yet the same occurs, which is why I'm thinking it's a Windows problem.

Any help will be appreciated, thanks!

Try disable the Bluetooth sleep mode.

Inside Device Manager --> [Manufacturer/Model Name] Bluetooth --> Right-Click --> Properties --> Disable Bluetooth Device from Sleep.

The name might different from what I've type but its the same route.

Hope this help.