I subscribed contract 2 years ( Unifi ) expired.Then I subscribe 2 years contract again. ( same plan )
Might I know I will get a whole set of new and free equipments or not?

This post has been edited by kongmingdao: Feb 8 2022, 02:56 PM

NO

Normally, they will ask you to extends contarct when you want a new set of equipment ....

Probably if you upgrade from 100mbps to 300mbps. Otherwise no. Buy your own router if needed.

This post has been edited by YoungMan: Feb 8 2022, 03:05 PM

buy own router is better then use theirs 1.

The TV box is old one.

This post has been edited by kongmingdao: Feb 8 2022, 03:50 PM

My equipments are already 6 years.
Now I intend subscribe the same contract. Could I get new set of equipments. Plan remain the same.

I don't think so, but you can always ask TM Point or maybe call their hotline. Normally better to just buy a new router yourself, because signing a new contract just for a new router is not a good deal, especially considering the lousy routers TM will provide you.

Another option is to check which competing ISP have coverage in your area, for example Maxis. You compare their plan pricing, and if it's the same or close, you can switch to them and you will get a new router and maybe even a rebate.

Unifi TV box can not be bought.
TM say go to TM point to change a new one. 2nd generation to third generation.
But I do not know how to install.