since it is always russia. by any chance you are using VPN?
Google Services thinks I'm in Russia, and I think this is ISP fault
Google Services thinks I'm in Russia, and I think this is ISP fault
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Dec 30 2021, 12:12 PM
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#1
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592 posts Joined: Oct 2018 |
since it is always russia. by any chance you are using VPN?
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Dec 31 2021, 12:06 PM
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#2
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QUOTE(M.A. @ Dec 31 2021, 12:31 AM) Alright, here's a more detailed post to give a more detailed picture. it is unlikely due to TIME as they are just internet provider and as you mention, the IP check show location correctly. well IP check are mainly database that maps the IP to service provider then just return the country of the ISP.-------------------------------------------------------------- Here are the four devices used and how they are connected to the Internet for this test. 1. Windows 10 PC - Connected via LAN cable to Time router, later connected to Celcom via USB tethering with Android phone mobile data. 2. Android phone - Connected via Wifi to Time router, later to Celcom via mobile data. 3. iMac - Connected via Wifi to Time router, later to Celcom via hotspot sharing with iPhone X mobile data. 4. iPhone X - Connected via Wifi to Time router, later to Celcom via mobile data. ------------------------------------------------------------------ Router provided by Time is Huawei HG8145V5 and all settings are the same as they were when the router was installed. Mobile data settings as per each phone settings provided by Celcom. No VPN. No proxy. Each devices uses Brave Browser Private Browsing to avoid Google account logins and settings messing up the test. ------------------------------------------------------------- All devices displayed the same behavior as below: Connected to Time router: Google Search Page - Location Russia Google Map Webpage - Location Russia Youtube (webpage and app) - Showing Youtube RU with Russian ads Any page or app that uses Google ads - Russian Ads Ip location via https://whatismyipaddress.com/ - Location Malaysia Connected to Celcom: Google Search Page - Location Malaysia Google Map Webpage - Location Malaysia Youtube (webpage and app) - Showing Youtube MY with Malaysia ads Any page or app that uses Google ads - Malaysia Ads Ip location via https://whatismyipaddress.com/ - Location Malaysia ----------------------------------------------------------- Furthermore if connected to Time router and logged into a Google account, the localization can be forced by changing location settings in Google account. But Google homepage still gives location as Russia and ads in Youtube stays in Russian. Everything else follows that forced localization. ------------------------------------------------------ This rerouting behavior seems to affect only Google Services. Other services such as FB, Twitter, and ads not provided by Google show the correct Malaysia localization. ------------------------------------------------- I'm still suspecting this has something to do on TIME side. Gonna have a long chat with them tomorrow. more likely is due to google geo-ip database "issue", having the wrong info, as you are using incognito/private browsing, which end up google only rely on server side geo-ip data for location info. you will have better luck contacting/creating issue at google side rather than TIME(ISP) side.. https://support.google.com/websearch/workflow/9308722?hl=en This post has been edited by brkli: Dec 31 2021, 12:07 PM |
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Dec 31 2021, 12:13 PM
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#3
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592 posts Joined: Oct 2018 |
also you might want to try refreshing the dynamic public IP and see if you get one that is "correct" from google side..
This post has been edited by brkli: Dec 31 2021, 12:13 PM |
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Dec 31 2021, 12:30 PM
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#4
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QUOTE(M.A. @ Dec 31 2021, 12:25 PM) If it's indeed on Google side, why does it only happen when connected to Time? It doesn't happen when connected to Celcom. obvious answer is becoz Celcom IP is different from TIME IP.Edit: Thanks for the link but I did that on the early days of troubleshooting. Nothing changed since. like I mention on the last post, one of the way google detect location is by using client IP and lookup at their geo-ip database (most likely build and maintain by themselves). if they wrongly mapped your TIME IP to russia, while other IP is correct, nothing can be done on your side or ISP side. similarly, a lot services/website using the similar way to detect user/client location too, different is the "database" they use. This post has been edited by brkli: Dec 31 2021, 12:35 PM |
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Dec 31 2021, 12:58 PM
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#5
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592 posts Joined: Oct 2018 |
QUOTE(M.A. @ Dec 31 2021, 12:56 PM) also, are you connected to google via ipv6 (using TIME)?? if so you might also want to disable ipv6(at router side) and force all connection through ipv4 and see if the ipv4 is correctly mapped at google side.https://support.google.com/websearch/thread...ion-issue?hl=en This post has been edited by brkli: Dec 31 2021, 01:01 PM |
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Dec 31 2021, 05:26 PM
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#6
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QUOTE(M.A. @ Dec 31 2021, 02:23 PM) Holy hell. Problem just solved. All tests shows Google Services correctly localized to Malaysia. No more Russian invasion. most likely from the Google IP report. as most at what mention at google issue tracker, it takes around a month for google to do the "changes" and since you did the report thing some time ago, most likely it is about time it get "updated".Don't know what worked though. Either the Google IP report page or the email I sent to TIME yesterday. All in all everything is good. Thanks everyone for your help! I still see KLCC out my window. No Kremlin. So no tea with Putin anytime soon. |
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