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 Maxis iPhone Discussion Thread V10, Find out more

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willi_chs
post Oct 3 2023, 09:23 AM

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REPOST

I just called Maxis CS...

Basically, they said currently on the first batch of iPhone 15 Pro Max since Sept 29...

Thing is, bila 2nd batch is coming??? Dis week? Next week? Next month?

They can't tell me the simplest answer!!!

ARGH>>>>> >:C

Also, Maxis CS said my order has been confirmed... I wished I can collect it dis week....

Anybody from Batch 2 - Maxis reservation/PO, any updates?

EDIT: Does anyone have direct contact number for Maxis Center Sunway Pyramid?
willi_chs
post Oct 5 2023, 08:23 AM

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Neither from me as well...

N I paid RM300 for reserving 15PM 512GB N.Ti. n picking up from Maxsux Sunway Pyramid... (reserved made on 22nd September @ 9am-ish)

Is there any chance for reserved customers to receive phones, similar to those PO paid in full?

This post has been edited by willi_chs: Oct 5 2023, 08:24 AM
willi_chs
post Oct 5 2023, 11:12 AM

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Seems like those getting Blue / Black pro are most likely to get it sooner than those Natural / White pro

Ohhhh d agony… :C

EDIT: not only in Malaysia, the whole global having supply issues for Natural / White as well

This post has been edited by willi_chs: Oct 5 2023, 11:13 AM
willi_chs
post Oct 5 2023, 04:28 PM

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QUOTE(tartt @ Oct 5 2023, 04:23 PM)
Well, we all are the ‘victim’ for this misleading marketing. Maxis is the new AirAsia.. just to share something that I noticed, i made two orders (different #) where one is for pre-order delivery and one for  reserve now pick up. Both are within same hour and same models too (NatT, 512). My pick up is already settled yesterday (i only pay rm300 online) but my pre-order full payment delivery is still no update. Their inventory distribution is separated by pick-up or delivery and even it is from Maxis retail store, they cannot check the stock status for our delivery order. It seems only call center can advise on the status of delivery order.

Pick-up seems quicker response than delivery as they got restocked periodically whenever new stocks arrived. And Maxis Gardens have ample NatT stock as I was told by the staff. It is proven Maxis handling sux big time. It does not mean you pay full and you get higher priority. I dont think they have prioritization in place.
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So tat means reserve RM300 n pick up option is currently d best option after all.

I still yet to receive calls/SMS regarding on my 15PM 512 Nat Ti (paid RM300 reserve also...)
Pick up - maxis center Sunway pyramid…

This post has been edited by willi_chs: Oct 5 2023, 04:38 PM
willi_chs
post Oct 5 2023, 06:40 PM

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QUOTE(dc89 @ Oct 5 2023, 05:48 PM)
i try my luck last week, i just walk in they just ask me give my ic then they went and check, i thought somehow i managed to get it on the spot but apparently they say mine is 2nd batch ask me go home and wait for sms/call lol
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Similar case as u bro…

Told me to wait for SMS :C
willi_chs
post Oct 6 2023, 10:01 AM

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QUOTE(syncronyzer @ Oct 6 2023, 09:45 AM)
Shall I walk in over lunch or wait for SMS... hmmm
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I will dropby Maxis center when i along d way later today... Hopefully they giv me a PROPER update :/
willi_chs
post Oct 6 2023, 12:02 PM

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QUOTE(Leto @ Oct 6 2023, 10:29 AM)
when did you all order and which one?
till now still no sms at all?
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I reserved and paid RM300 on 22nd September 9am ish.

iPhone 15 Pro Max 512 GB Nat titanium

Pick up location - Maxis Center Sunway Pyramid

Until now - still no SMS :C

This post has been edited by willi_chs: Oct 6 2023, 12:02 PM
willi_chs
post Oct 6 2023, 02:21 PM

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Just dropby Maxis Center Sunway Pyramid tadi

They said most of the preorders n reservations all got shipment delay…

Expecting to fulfill all of us before 15th October…

Well guessing just wait longer la then :/

This post has been edited by willi_chs: Oct 6 2023, 02:22 PM
willi_chs
post Oct 6 2023, 03:27 PM

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QUOTE(Leto @ Oct 6 2023, 02:30 PM)
what was the status of your order when you went there?
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Mine is not fully paid PO however

Mine is reservation and paid RM300

Even so, they advised me to wait for SMS to collect the phone

Typical CS answers

Oh well least I know when I can expect to receive the phone then…
willi_chs
post Oct 6 2023, 05:04 PM

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They do ask me my IC to check for my reservation status

In d end they told me to wait for SMS…

N also they showed me d list of orders r in pending due to shipment delays…

Least they inform me d status I feel Fong Sam sikit
willi_chs
post Oct 6 2023, 07:11 PM

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QUOTE(Kaitodesuuu @ Oct 6 2023, 07:00 PM)
Hi, I am another person that reserved. Paid 300 on 22nd Sept 12 am

15PM White 256, pick-up at Maxis Sunway Pyramid

till now what 7 news also don't have, everyday use whatsapp cs bot just say phone is in transit to Malaysia
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U r not alone bro

Now u can feel d agony of waiting
willi_chs
post Oct 7 2023, 01:25 PM

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QUOTE(syncronyzer @ Oct 7 2023, 01:10 PM)
RM0:  Maxis: Hi,Your PreOrder iPhone15 ready for collection at Maxis Sunway Pyramid. Please walk in with your ID to collect your device.

Ok for real this time.
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Congratzzz

From which number? 62002?
willi_chs
post Oct 8 2023, 11:07 AM

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QUOTE(hirota @ Oct 8 2023, 11:03 AM)
Got my phone in less than 5 mins zzzz
Obviously the phone already there but no one bother to call me to pickup
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U just walk in without receiving sms?
willi_chs
post Oct 8 2023, 04:10 PM

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Mmmm im guessing the second batch (both PO n reservation) coming latest next weekend then :/
willi_chs
post Oct 10 2023, 11:45 AM

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QUOTE(RonanGow @ Oct 10 2023, 11:33 AM)
Oh ic, I place order mine at 7/10 it said in stock don’t know how fast I can get the phone, and I not in Malaysia around 23-27, and I notice they only giving 2 days to collect? What happen if more than 2 days?
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If u unable to collect the phone in those 2 days, u nid to call Maxis upon receiving the SMS - so that u can collect the phone at ur own leisure.
willi_chs
post Oct 11 2023, 04:35 PM

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QUOTE(LiiCh @ Oct 11 2023, 04:28 PM)
PRE ORDERED iP15P BT 512gb on 22/9

No updates at all since then. Only received 1 email on the same day confirming my Pre order........

What happen???
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I'm on d same boat as u...

i15PM 512GB, but NT

Perhaps the choice we made are the most POPULAR product...

POPULAR = slow to get... :C

Giving up on hentam Maxsux... I'll just let it slide n keep waiting for SMS
willi_chs
post Oct 11 2023, 04:39 PM

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QUOTE(droidtrix @ Oct 11 2023, 04:37 PM)
Yeah,

NT is quite popular choice of many.
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Even 512GB storage option as well...
willi_chs
post Oct 11 2023, 04:47 PM

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QUOTE(LiiCh @ Oct 11 2023, 04:44 PM)
Checked on MAXIS APPS

ORDER STATUS
(BLANK)
No orders found.....
I did received an email confirmation on 22/09/2023
With RESERVAION ID & paid RM300...
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I paid RM300 to reserve too (done on 22/9 @ 9am via Maxsux website)

Been to n fro to Maxsuc centre for d past two weeks, just to ask for clarification on reservation updates... in d end, it's a very typical CS response - wait for SMS...
willi_chs
post Oct 12 2023, 07:14 AM

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Type “Hi””

Select 0 > 0 > 4 > receive TAC > key in TAC > select 1 (booking ID) or 2 (phone number) > voila!
willi_chs
post Oct 12 2023, 10:16 AM

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From my understanding... most of us PO / reservation are mostly 512GB pro max buyers...

Those who hav 256GB Pro Max PO / reservation completed (i presume)

Perhaps that will need to wait more longer :/

Looking at the Machines / Switch Daily Stock Updates... not many branches have 512GB in stock right now...

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