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 Maxis iPhone Discussion Thread V10, Find out more

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ahlin
post Sep 26 2023, 04:46 PM

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QUOTE(dc89 @ Sep 26 2023, 04:41 PM)
Hey guys, just checking how can I chat with a live agent thru maxis whatsapp chat ?

each time is just bot named "Max" handling the request

any trick to bypass it ?

I wan to ask them about the 15 pro max order status
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Go for manage my account, then check my billing, then seek clarification on bill charges, usually a real live agent will talk to you
ahlin
post Sep 28 2023, 03:03 PM

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QUOTE(Brave_82 @ Sep 28 2023, 02:49 PM)
Hello

I just checked in maxis website, mine got some changes...
I did my pre order on 25th Of Oct.....

But not sure if i will received it by tomorrow i am happy if i can get it before 9-10-2023 as I did my PO really late because of no stock!

user posted image
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What variant did you PO? Look like you will get it tomorrow.

QUOTE(skitZo` @ Sep 28 2023, 02:59 PM)
Mine shows status Pick and Pack as well. Self collect at Maxis Sunway Pyramid.

Means we can collect on that day?
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I’m gonna visit the Gardens Maxis centre tomorrow anyhow
ahlin
post Sep 28 2023, 07:44 PM

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user posted image

Finally!
ahlin
post Sep 28 2023, 08:39 PM

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QUOTE(yuvanesh @ Sep 28 2023, 07:56 PM)
What the status on the app or delivery tracker..??
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Nothing change haha.
ahlin
post Sep 29 2023, 12:49 AM

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QUOTE(attw @ Sep 28 2023, 10:31 PM)
Nice, guys!

Mine no news yet, hahaha… Yeah, when I spoke to a maxis fella this afternoon he told me normally when the stock arrives at the centre then it’s onus is on the centre to communicate with the customer, and that usually happens on the same day of  collection. But you guys getting yours earlier probably means the staff at the more happening branches like Gardens or Pyramid etc. are more efficient or enthusiastic, hahaha… When you choose an obscure branch like I did, then like that lor… hahaha…
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I guess you can just walk in tomorrow and collect it haha!
ahlin
post Sep 29 2023, 09:28 AM

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QUOTE(takky @ Sep 29 2023, 08:59 AM)
I not yet receive any SMS from maxis, can I just go Gardens and walk in?

Preordered blue titanium
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Wait for SMS. Few people came without SMS and they are not allowed to collect. Manager (I think) is asking them to wait
ahlin
post Sep 29 2023, 10:48 AM

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QUOTE(NagaK @ Sep 29 2023, 10:35 AM)
Hey guys I'm planning to get iPhone on Maxis if I purchase in online and opt for delivery can I receive it without owners represent? Because I'm at outside works all time I just want surprise my sister as birthday gift.

So can other family member can receive or only owner??
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Only name use to order allow to collect. Need verify IC

 

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