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 Maxis Call Quality Issue Recently

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Singh93
post Dec 22 2021, 09:32 PM

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So any improvement after changing SIM card?
NoNameSoldier
post Dec 22 2021, 09:35 PM

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QUOTE(thankyou @ Dec 15 2021, 05:39 PM)
What to do? Management gatal... Huawei core so good... die die want to change to Ericsson core...

Now everyday facing stability issue...
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Maxis want huawei but the government aka DNB chosen Ericsson
NoNameSoldier
post Dec 22 2021, 09:36 PM

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You are not alone.. The decision of sunsetting 3G is a nightmare to me too...
NoNameSoldier
post Dec 22 2021, 09:37 PM

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QUOTE(Singh93 @ Dec 22 2021, 09:32 PM)
So any improvement after changing SIM card?
*
Changing sim would not going resolve .. It was merely just to layan you and close the case
NoNameSoldier
post Dec 22 2021, 09:37 PM

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QUOTE(Singh93 @ Dec 22 2021, 09:32 PM)
So any improvement after changing SIM card?
*
Changing sim would not going resolve .. It was merely just to layan you and close the case
thankyou
post Dec 22 2021, 09:47 PM

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QUOTE(NoNameSoldier @ Dec 22 2021, 09:35 PM)
Maxis want huawei but the government aka DNB chosen Ericsson
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No it's different... That is DNB 5G radio core...

This is Maxis own 4G switching core... So the LTE, VoLTE, VoWIFI are all under Ericsson network...
D.gRave
post Dec 23 2021, 03:27 PM

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yoo, any issue still maxis can't received or make call. internet no issue.

and with Iphone? Use maxis on ip8 can't received or make call, put same sim in other phone, oppo and samsung ok.

tested with unif & celcom no prob with volte on.
yakumo
post Dec 23 2021, 05:48 PM

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I can't get VoLTE to work on my Redmi k20 pro (china rom) to work.
Any advice beside change to a local phone? Volte and vowifi enabled.

And yes normal call get drop alot lately
TScoconutzz
post Jan 3 2022, 03:58 PM

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Hey guys, to provide an update after 2 weeks since getting a new SIM. i notice, there is some improvements on my call quality, lesser drop calls....previously it was like almost every single call

you guys might want to give it a try by changing to a new sim card
Moderna
post Jan 3 2022, 04:02 PM

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How does the new sim card help though? Someone cares to explain
JAYA13
post Jan 14 2022, 05:40 PM

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QUOTE(coconutzz @ Dec 15 2021, 05:10 PM)
Just wanted to know if it's my phone issue or Maxis issue.

i) Drop Calls very frequent
ii) Talking after a while , the other party will sound like a robot or wont be able to hear them
iii) Maxis 4G data kinda slow
are you guys facing the same issue? (i) and (ii) is almost happening on every call
*
I have the same issue

1) sim card changed
2) phone formatted
2) phone changed


for mobile data slow or no internet , Maxis support told me to clear cache on the chrome ,FB etc app and enable and then disable airplane mode whenever i have the issue

for voice breaking...although their own maxis support have acknowledged hearing my voice breaking...they cannot find a solution.

a maxis support personal himself messaged me privately telling me to escalate to MCMC

I have a phone contract otherwise i would have left maxis telco
JAYA13
post Jan 14 2022, 05:41 PM

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QUOTE(JAYA13 @ Jan 14 2022, 05:40 PM)
I have the same issue

1) sim card changed
2) phone formatted
2) phone changed
for mobile data slow or no internet , Maxis support told me to clear cache on the chrome ,FB etc app and enable and then disable airplane mode whenever i have the issue

for voice breaking...although their own maxis support have acknowledged hearing my voice breaking...they cannot find a solution.

a maxis support personal himself messaged me privately telling me to escalate to MCMC

I have a phone contract otherwise i would have left maxis telco
*
maxis support said if i dont see volte or 4g on the top of the phone ,enable and disable airplane mode to refresh

this is the only solutions

i dont think i had these issues before nov 2021
uncle_ben
post Jan 14 2022, 06:09 PM

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QUOTE(thankyou @ Dec 15 2021, 06:39 PM)
What to do? Management gatal... Huawei core so good... die die want to change to Ericsson core...

Now everyday facing stability issue...
*
whilst I am not keen to get my ass into a legal suit by maxshit by over divulging, all i can say to their approach in making a decision to switch out Huawei is abominable.
will you give up your right to make a decision which will make or break you as an individual to a 3rd party who has zero pharks given if you were to disappear from the planet?
that was the path maxshit took in deciding the swap.
and dont fix whats not broken; guess them morons up there havent heard from this phrase.

i'd say; its either they are outright bloody foolish; or maxshit management took a queue from how malaysia is governed; songlap.
i'd reckon someone's bank account is reaching bijan's level from this transaction.


ahchat
post Mar 9 2022, 04:49 PM

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is the issue with call quality solved? im currently still having issues with my calls, stuttering voice, low quality sound too
TScoconutzz
post Mar 9 2022, 11:10 PM

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QUOTE(ahchat @ Mar 9 2022, 04:49 PM)
is the issue with call quality solved? im currently still having issues with my calls, stuttering voice, low quality sound too
*
Nope but i felt it bit of improvement recently. Now as bad as few weeks back
paanz_rulez
post Mar 15 2022, 12:10 AM

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QUOTE(coconutzz @ Dec 15 2021, 05:10 PM)
Just wanted to know if it's my phone issue or Maxis issue.

i) Drop Calls very frequent
ii) Talking after a while , the other party will sound like a robot or wont be able to hear them
iii) Maxis 4G data kinda slow
are you guys facing the same issue? (i) and (ii) is almost happening on every call
*
i'm experience it now during my travel for the past 1 or 2 weeks earlier.
it happend to my number and subline.

i think it was maxis issue since im getting drop call and always hear the prompt "number not in service" during the call session.

on the other hand, i experience unable to surf mobile data too.
voc8888
post Apr 10 2022, 11:33 AM

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QUOTE(ahchat @ Mar 9 2022, 04:49 PM)
is the issue with call quality solved? im currently still having issues with my calls, stuttering voice, low quality sound too
*
Still bad, just like talking over walkie-talkie

 

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