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Unifi Unifi upgrade Application problem, Need help /advise..

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TSjiant
post Nov 14 2021, 05:44 PM, updated 5y ago

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I need help.. I received tm installer call say that my area now fibre coverage and able to upgrade from unifi lite free and just request my IC and bill copy for purpose but
Until now almost one month already still not come to install where can I check my application status? How to solve this problem? Unifi chat or unifi Facebook​​dont answer me.

YoungMan
post Nov 14 2021, 05:52 PM

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Go to nearest TMpoint to check. Sometimes the agent will collect until certain amount of registration then only submit one go. If your upgrade still not registered, you should straight away register there and then at the Tmpoint.
TSjiant
post Nov 14 2021, 06:57 PM

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QUOTE(YoungMan @ Nov 14 2021, 05:52 PM)
Go to nearest TMpoint to check. Sometimes the agent will collect until certain amount of registration then only submit one go. If your upgrade still not registered, you should straight away register there and then at the Tmpoint.
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But I already give him my IC and bill copy can I just apply at tmpoint again (I worry if he summit too)
WongGei
post Nov 14 2021, 07:11 PM

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QUOTE(jiant @ Nov 14 2021, 06:57 PM)
But I already give him my IC and bill copy can I just apply at tmpoint again (I worry if he summit too)
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Tmpoint is the only place that can answer you. Since MCO is over, pay them a visit.

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YoungMan
post Nov 14 2021, 08:09 PM

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QUOTE(jiant @ Nov 14 2021, 07:57 PM)
But I already give him my IC and bill copy can I just apply at tmpoint again (I worry if he summit too)
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Yes can. If he not yet register, TM will register and arrange installation for you. If he registered already it will be in the system.
SixteenNine
post Nov 14 2021, 08:14 PM

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Where your area? I can pinpoint pic depending your area.
TSjiant
post Nov 14 2021, 09:40 PM

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QUOTE(SixteenNine @ Nov 14 2021, 08:14 PM)
Where your area? I can pinpoint pic depending your area.
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Thank you my area is Pasir Penambang, Kuala Selangor, post code 45000

 

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