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 How to turn off digi data service？

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TSheinlein
post Nov 14 2021, 01:04 AM

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QUOTE(KopiChia @ Nov 14 2021, 01:02 AM)
Then keep complaining to mcmc. You think I know actually how much? 😅🤔😂 I only know latest lost was topup 30 ringgit it went zero within 10 days! I mostly guess because I remember I had over rm100-150 in that number at one time suddenly its zero.
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ok, i do it now
KopiChia
post Nov 14 2021, 01:07 AM

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QUOTE(heinlein @ Nov 14 2021, 01:04 AM)
ok, i do it now
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👍Just keep insisting your cheated you don't know how you lost so much credit. Sooner or later they likely settle for at least 1/3 of what you lost. Well hopefully. My was true it was my alarm clock I just kept a backup sim card in it. Nobody calls in or out that number.

This post has been edited by KopiChia: Nov 14 2021, 01:08 AM
TSheinlein
post Nov 14 2021, 01:07 AM

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QUOTE(KopiChia @ Nov 14 2021, 01:07 AM)
👍Just keep insisting your cheated you don't know how you lost so much credit. Sooner or later they likely settle for 1/3 of what you lost. Well hopefully. My was true it was my alarm clock I just kept a backup sim card in it. Nobody calls in or out that number.
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i at mcmc website now, still searching for where the link to lodge report
KopiChia
post Nov 14 2021, 01:09 AM

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QUOTE(heinlein @ Nov 14 2021, 01:07 AM)
i at mcmc website now, still searching for where the link to lodge report
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Just remember never close whatever case you open even if no movement. Mcmc asked me I said my issue wasn't resolve by digi and kept it open.
TSheinlein
post Nov 14 2021, 01:20 AM

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QUOTE(KopiChia @ Nov 14 2021, 01:09 AM)
Just remember never close whatever case you open even if no movement. Mcmc asked me I said my issue wasn't resolve by digi and kept it open.
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Just finish lodging report, do i need to check on it everyday?
I also include the proof from the Customer chat and itemized statement 90 days. Itemized bill longest I only can get 90 days, If I can get whole year, then can sum up how much money digi suck from me

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KopiChia
post Nov 14 2021, 01:23 AM

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QUOTE(heinlein @ Nov 14 2021, 01:20 AM)
Just finish lodging report, do i need to check on it everyday?
I also include the proof from the Customer chat and itemized statement 90 days. Itemized bill longest I only can get 90 days, If I can get whole year, then can sum up how much money digi suck from me

» Click to show Spoiler - click again to hide... «

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No need but they do give you a link which you can check digi response. More than likely digi will email or call you. If mcmc agent ask usually through email if you wish to close case just say no your issue not resolve. It took me a month or 2 until digi decided settle. Since I don't have to actually chase them I try my best kept the case open. Good luck.
TSheinlein
post Nov 14 2021, 01:25 AM

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QUOTE(KopiChia @ Nov 14 2021, 01:23 AM)
No need but they do give you a link which you can check digi response. More than likely digi will email or call you. If mcmc agent ask usually through email if you wish to close case just say no your issue not resolve. It took me a month or 2 until digi decided settle. Since I don't have to actually chase them I try my best kept the case open. Good luck.
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okie, just keep it case open everyday til digi willing to refund. I already include the proof to mcmc also
anakMY
post Nov 14 2021, 07:06 AM

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QUOTE(heinlein @ Nov 14 2021, 12:37 AM)
I guess set to 2g or call CS to activate free base internet 0mb is the only 2 solutions
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Certain old prepaid plans does not offer free basic data in order to get that u hv to switch to newer plans.
Momo33
post Nov 14 2021, 09:48 AM

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QUOTE(heinlein @ Nov 13 2021, 08:10 PM)
what is that? how to check?
i talk to customer care in fb and twitter, then halfway ignore me
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Adoi . doh.gif

Please CALL customer care lah.. is free call from your phone .

JLA
post Nov 14 2021, 10:52 AM

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not just digi.

celcom xpax and maxis hotlink old plan voice only no basic data will charge data pay-per-use when use with 4G 5G smartphone.
fireballs
post Nov 14 2021, 11:13 AM

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Most new phone will sip data even when u switch it off

To turn off, remove the apn setting totally.

Or use a Nokia 3310 style phone. No data function at all
TSheinlein
post Nov 14 2021, 12:21 PM

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QUOTE(Momo33 @ Nov 14 2021, 09:48 AM)
Adoi . doh.gif

Please  CALL  customer  care lah..      is free call  from your phone .
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done that then hang off from their part, end up only livechat is working

QUOTE(JLA @ Nov 14 2021, 10:52 AM)
not just digi.

celcom xpax and maxis hotlink old plan voice only no basic data will  charge data pay-per-use when use with 4G 5G smartphone.
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rugi lo, all credit bye2 ady

QUOTE(fireballs @ Nov 14 2021, 11:13 AM)
Most new phone will sip data even when u switch it off

To turn off, remove the apn setting totally.

Or use a Nokia 3310 style phone. No data function at all
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now turn on free basic interent 0mb, but dunno how much money lost ady
fireballs
post Nov 14 2021, 12:24 PM

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QUOTE(heinlein @ Nov 14 2021, 12:21 PM)
done that then hang off from their part, end up only livechat is working
rugi lo, all credit bye2 ady
now turn on free basic interent 0mb, but dunno how much money lost ady
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You can't really blame Telco for this.
Blame phone that curi curi use data despite turn off data function.
Last time my xiaomi did that. Only way is to delete apn
TSheinlein
post Nov 14 2021, 12:29 PM

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QUOTE(fireballs @ Nov 14 2021, 12:24 PM)
You can't really blame Telco for this.
Blame phone that curi curi use data despite turn off data function.
Last time my xiaomi did that. Only way is to delete apn
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couldnt find apn on my phone, only vpn but inside is empty
fireballs
post Nov 14 2021, 12:31 PM

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QUOTE(heinlein @ Nov 14 2021, 12:29 PM)
couldnt find apn on my phone, only vpn but inside is empty
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Is in mobile setting
What phone u using?
TSheinlein
post Nov 14 2021, 12:32 PM

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QUOTE(fireballs @ Nov 14 2021, 12:31 PM)
Is in mobile setting
What phone u using?
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realme 6
fireballs
post Nov 14 2021, 12:36 PM

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QUOTE(heinlein @ Nov 14 2021, 12:32 PM)
realme 6
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https://c.realme.com/in/post-details/1135437083461025792

Delete all apn
TSheinlein
post Nov 14 2021, 12:38 PM

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QUOTE(fireballs @ Nov 14 2021, 12:36 PM)
https://c.realme.com/in/post-details/1135437083461025792

Delete all apn
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okie thumbup.gif
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