I can confirm, I just got hit with this unexpected 1% cross-border charge. Will go to their branch to attempt to waive it.

Update (26/10/23) finally got it waived (for one-time only) after making service request and lodging complaint in the branch. The person who called was nice and explained it clearly.

This post has been edited by jimkoay259: Oct 26 2023, 05:13 PM