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 Best Express logistic Transportation

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TSX1X1
post Oct 11 2021, 05:26 PM, updated 5y ago

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can i know what type transportation best express use?

cause i have parcel send out from their shah alam warehouse since Saturday but till now still on the way.
called their customer service, they said my parcel On the way, but when i ask on the way to where or from where (Shah Alam to Penang or) ? they reply, don't know, not sure where my parcel at.
Might be Shah Alam ware house, might Be Bayan Lepas warehouse, Might inside lorry, might be out side warehouse as they have no clue......

for me i think they use bicycle, that why can't trace (out of battery).

ZeaXG
post Oct 11 2021, 05:30 PM

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J&T bestest
jie88
post Oct 11 2021, 05:49 PM

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best expect in contrary to its name sucks
i got parcel stuck in the same status for days before any update
when you call they just brush off say they cant help you only can wait
Pop The Bubbles
post Oct 11 2021, 05:59 PM

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Taobao item?
TSX1X1
post Oct 11 2021, 06:04 PM

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QUOTE(Pop The Bubbles @ Oct 11 2021, 05:59 PM)
Taobao item?
*
local.
taobao use best express ?
Pop The Bubbles
post Oct 11 2021, 06:13 PM

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QUOTE(X1X1 @ Oct 11 2021, 06:04 PM)
local.
taobao use best express ?
*
Taobao use best express and gdex. Usually i get the item after 1-3 days after shah alam warehouse. If no update, you can chat with the live agent at their website.
bononoz
post Oct 11 2021, 06:16 PM

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from my delivery experience, i think using rickshaw
fireballs
post Oct 11 2021, 06:20 PM

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Oo this best express

Ban 99.


Just ask them declare lost. Don't waste time. I have logged serious complain with lazada


My case went around the world only trace back. Wasted 1 month time
Tingauiskucing
post Oct 11 2021, 06:21 PM

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Best in name...slow namatey
ihm11
post Oct 11 2021, 06:28 PM

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kena them many time ady

servis ok lah, jes typical

depending on parcel size/weight, they cum on bike, private car or their small covered lori

the oni courier i dun like is dhl ecommerce cos they demand full ic numba which is open to misuse

other couriers either totally dun ask, ask 4 ic last 4 digit or ask to take foto of u holding the received parcel oni
pretty23
post Oct 11 2021, 06:29 PM

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Best use private car .
TSX1X1
post Oct 11 2021, 06:41 PM

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QUOTE(Pop The Bubbles @ Oct 11 2021, 06:13 PM)
Taobao use best express and gdex. Usually i get the item after 1-3 days after shah alam warehouse. If no update, you can chat with the live agent at their website.
*
saturday from SA warehouse but till now still no update.
5igzag
post Dec 4 2022, 03:51 PM

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Anyone had bad experience with Best Express recently?
My parcel stuck for few days in Shah Alam【KUL HUB】

While checking through other people reviews and comments in social media. I saw few people with their parcel stuck with Best Express from 19 November 2022. And today at 4 December after 15 days still not getting delivered.

15 days and still counting is really too much

 

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